Join our team of Life Changers!
UPMC Hillman Cancer Center is hiring a full-time Sr. Practice Manager to support the Oncology Program team/office in York.
Travel may be required between our York memorial HCC and Lititz HCC teams/offices as needed. *Manager will discuss further during interview.
Shift/Schedule: Monday-Friday, 8:00am-4:30pm - No holidays or weekends!
Free parking, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!
Responsibilities:
- Ensure appropriate and high-quality staffing through the strategic placement of office coordinators, office and practice managers.
- Supervise and oversee practice budgets.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Serve as liaison to various UPMC departments and resources.
- Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
- Develop strategic plans for practices.
- Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
- Ensure compliance with all UPMC policies and procedures.
- Communicate effectively with staff, physicians and peers through oral and written communications.
- Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
- Assist in physician relations as necessary.
- Maintain knowledge initiatives as it relates to the operation of the practices.
- Oversee and assist in the recruitment of staff and new practices.
- Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
- Bachelor's Degree + 3 years of management experience w/ 1 year healthcare experience
- OR Associate's Degree + 3 years management experience and 3 years of healthcare experience
- OR High School Diploma + 5 years management experience and 5 years of healthcare experience
- Prior Oncology experience preferred
- EPIC experience preferred
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran