Sr. Practice Manager | Oncology Program

UPMC - Pittsburgh Medical Center
York, PA

Join our team of Life Changers!

UPMC Hillman Cancer Center is hiring a full-time Sr. Practice Manager to support the Oncology Program team/office in York.

Travel may be required between our York memorial HCC and Lititz HCC teams/offices as needed. *Manager will discuss further during interview.

Shift/Schedule: Monday-Friday, 8:00am-4:30pm - No holidays or weekends!

Free parking, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

Responsibilities:

  • Ensure appropriate and high-quality staffing through the strategic placement of office coordinators, office and practice managers.
  • Supervise and oversee practice budgets.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Serve as liaison to various UPMC departments and resources.
  • Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
  • Develop strategic plans for practices.
  • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
  • Ensure compliance with all UPMC policies and procedures.
  • Communicate effectively with staff, physicians and peers through oral and written communications.
  • Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
  • Assist in physician relations as necessary.
  • Maintain knowledge initiatives as it relates to the operation of the practices.
  • Oversee and assist in the recruitment of staff and new practices.
  • Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Bachelor's Degree + 3 years of management experience w/ 1 year healthcare experience
    • OR Associate's Degree + 3 years management experience and 3 years of healthcare experience
    • OR High School Diploma + 5 years management experience and 5 years of healthcare experience
  • Prior Oncology experience preferred
  • EPIC experience preferred

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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