Administrator I - Juvenile Health Clinic

The Department of Adult and Juvenile Detention’s Juvenile Division is seeking highly skilled candidates for an Administrator I to perform a variety of administrative services for the Juvenile Division Health Clinic. The incumbent will independently handle a variety of daily administrative duties and projects to ensure smooth operation of the clinic including scheduling and maintaining payroll, licensure, and onboarding for clinic staff; maintaining a variety of equipment and systems; and acting as the point of contact for the health clinic for both internal and external customers. Our successful candidate will have excellent customer service and interpersonal skills, keenattention to detail, an ability to work in a collaborative environment, and a background providing administrative services, preferably in a healthcare setting. This is an exciting opportunity to join King County government and play an essential role in our vision to provide the best in trauma-informed care in a juvenile detention facility.Click hereto find more about the type of important work you will be supporting at the King County DAJD Juvenile Division.

ABOUT THE DEPARTMENT:The Department of Adult and Juvenile Detention (DAJD) is a professional and nationally recognized organization that supports safe, vibrant, and healthy communities in partnership with other criminal justice and human service agencies.

DEPARTMENT MISSION:DAJD contributes to the public safety of the citizens of King County and Washington State by operating safe, secure, and humane detention facilities and community corrections programs, in an innovative and cost-effective manner.

ABOUT THE DIVISION:TheJuvenile Divisionis responsible for the care and custody of youth who are detained in the Juvenile Detention Facility and also operates King County's Alternatives to Secure Detention programs. The Juvenile Division is committed to a philosophy of balanced and restorative justice, moving from a system that criminalizes vulnerable youth to one that supports them in leading safe, productive lives. Joining the Juvenile Division provides the unique opportunity to join a department during the height of systemic transformation. The Juvenile Division incorporates the principles of restorative justice by promoting communication skills, empathy and other opportunities for personal growth. Youth also learn team building skills and are exposed to new ideas, career opportunities, and self-awareness through various programs offered within the facility.Click hereto learn moreabout King County Youth Services Center and the Juvenile Division'smission and goals.

King County DAJD is committed to upholding and promoting equal opportunity in employment.DAJD encourages people of all backgrounds, cultures and religions to apply, including veterans, people of color, immigrants, refugees, women, LGBTQI, and people with disabilities. DAJD values diversity and is committed to making appropriate accommodations as we believe that adiverse workforce is a strong workforce.

The successful candidate, at a minimum, will demonstrate skill or ability to:

• Perform scheduling for all nurses and medical assistants assigned to the clinic and maintain clinic calendars.Track health clinic contractor schedules, including call-outs, leave usage, and coverage gaps.
• Provide administrative support for the clinic leadership team, serve as a member of the Juvenile Division Administrative Support team, and provide backfill for Administrative Support positions across the Juvenile Division of DAJD.
• Model and provide exceptional customer service to internal and external stakeholders.
• Ensure timely and accurate processing of contract invoices and payroll for health clinic staff.
• Support the ongoing success of the Medicaid Reentry Program by monitoring performance measures and implementing continuous improvements to ensure timely access to Medicaid coverage and continuity of care.
• Lead effort related to Medicaid eligibility verification and information-sharing across providers; provide support to clinic staff and contracted providers to ensure Medicaid billing requirements are met.
• Build and maintain strong collaborative relationships with court partners, Managed Care Organizations (MCOs), and other stakeholders to streamline Medicaid reentry processes.
• Develop and maintain organized, accurate, and accessible records and filing systems containing sensitive medical records. Prepare, redact, and release patient charts in response to public disclosure requests.
• Maintain security and confidentiality of highly sensitive communications and information in all forms (i.e., written, verbal, and electronic); ensure HIPAA compliance with patient information.
• Coordinate and administer onboarding for new employees to the Health Clinic; ensure clinic employees have on-going and appropriate access to systems and required training.
• Inventory, order, collect, and distribute clinic supplies and equipment.
• Coordinate annual inspections, calibrations, and preventive maintenance for medical equipment and devices; maintain compliance documentation.
• Perform additional duties and special projects as assigned within the scope of the Administrator I classification.

MINIMUM QUALIFICATIONS:

• Four (4) years full-time office/administrative/clerical experience.
• Demonstrated experience with components of healthcare insurance billing such as registration, eligibility verification, scheduling, coding, and provider enrollment.
• Proficiency utilizing Microsoft Word and Outlook, intermediate proficiency with Excel; experience working with database systems and strong database management skills (e.g., understanding how data is entered, stored, and retrieved).
• Experience maintaining confidentiality and security of sensitive information.
• Experience in planning, organizing, and prioritizing multiple work assignments, taking initiative, and adapting priorities independently with minimal supervision.
• Demonstrated ability to maintain a professional demeanor and provide timely and reliable customer service.
• Strong oral and written communication skills. Ability to communicate professionally, diplomatically, and tactfully using a variety of communication methods.
• Desire to work in a collaborative team environment and apply a growth-minded approach to projects and new initiatives.

MOST COMPETITIVE:

• Experience performing complex administrative functions in a healthcare setting.
• Demonstrated experience using Epic Practice Management applications Prelude and Cadence
• Demonstrated knowledge of Washington state Medicaid client eligibility, programs and billing requirements
• Experience working in a professional setting that serves youth and families.
• Working knowledge of King County and DAJD correspondence, records management, and public disclosure procedures.
• Ability to type 50 words per minute.
• Advanced skills in Microsoft Word, PowerPoint, Outlook, Excel, SharePoint, and Access with demonstrated experience working with complex computer programs and database systems.
• An understanding of the principles of trauma-informed care and the ability to integrate these principles into job duties when applicable.

ADDITIONAL REQUIREMENTS:Candidates for this position may be required to complete skills testing.

WORK LOCATION: The individual selected for this position will work within a secure juvenile detention setting and will be assigned to the Patricia H. Clark Children and Family Justice Center located at 1211 E. Alder Street in Seattle, WA.

WORK SCHEDULE:This position has a 40-hour work week and is overtime-eligible. Standard work hours are Monday through Friday, 8:00 am – 5:00 pm.

WHO MAY APPLY:This opportunity is open to all King County employees and the general public who meet the qualifications. Internal consideration may be given to current DAJD and King County employees. Veterans Preference candidates will be asked to provide a DD-214 during the hiring process.

HOW TO APPLY: Completion of the entire King County application and supplemental questionnaire are required.Resumes or letter of interest alone WILL NOT substitute for full application. To apply, go to http://www.kingcounty.gov/jobs.

For assistance with the online application process, please contact NEOGOV (Governmentjobs.com) Customer Support toll free at 1-877-204-4442.

DEPARTMENT CONTACT:Questions regarding this announcement or position may be directed to Jennifer Eugene, DAJD Sr. Human Resource Analyst, at 206-263-2397 or via email atJennifer.Eugene@kingcounty.gov

SELECTION PROCESS:Initial screening will be based upon a review of application materials. The employment history detailed in your application materials must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. Candidates determined to be most competitive based upon the initial application review will proceed to the interview phase of the selection process. Additional phases may include written exercises and/or a computer-based skills testing to demonstrate writing skills and computer proficiency.

SPECIAL REQUIREMENTS: It is a hiring requirement that all staff employed by DAJD successfully pass a thorough background investigations process, which includes fingerprinting, criminal history check, reference checks, and other tests as deemed necessary.

UNION MEMBERSHIP: This position is represented by the King County Juvenile Detention Guild.

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Guided by ourvalues, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

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To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.