Sr. Patient Account Associate

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Performs medical billing and collection activities for assigned patient accounts. Posts cash receipts, adjustments and denials and ensures reconciliation of all posted data. Serves as knowledge expert for billing processes.

Job Requirements:

Education and Work Experience:

• Associate's/Technical Degree or equivalent combination of education/related experience: Required
• Bachelor's Degree: Preferred
• Two years' healthcare billing experience: Preferred

Licenses/Certifications:

• Certified Professional Coder (CPC) - AAPC: Preferred

Essential Functions:

• Reviews, corrects and submits claims to payers. Communicates with patients, government agencies and third party payers to gather, process and record information needed for appropriate reimbursement.
• Reviews unpaid accounts, initiates corrective actions to collect the accounts, and follows up to ensure expected result is achieved. Initiates collection action for past due and denied claims. Calculates write-off and debit or credit adjustments.
• Communicates with other departments for charge information, coding updates and other information for claims appeals.
• Posts complex electronic and manual cash receipts, adjustments and denials and ensures reconciliation of all posted data. Assists team members as knowledge expert for billing processes.
• Consistently meet or exceed productivity and quality performance expectations
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.