The Senior Manager, Manufacturing Operations plays a critical leadership role responsible for the performance, strategy, and continuous improvement of an entire value stream within a high-volume manufacturing environment. In this role, you will lead cross-functional teams and coach frontline leaders to deliver exceptional results across safety, quality, delivery, cost, and culture.
This is a high-impact leadership opportunity to drive operational excellence while developing the next generation of manufacturing leaders.
Lead Manufacturing Operations
- Oversee all manufacturing activities for a full value stream within the plant.
- Drive performance across key operational metrics including safety, quality, delivery, cost, and employee engagement.
- Align team goals with overall plant objectives and allocate resources to meet performance targets.
- Lead and coordinate cross-functional teams to achieve production and operational goals.
- Monitor performance through production boards and ensure clear shift-to-shift communication and issue resolution.
- Escalate operational abnormalities and implement corrective actions to maintain stable processes.
- Ensure consistent deployment and adherence to standardized work and operational processes.
- Maintain 5S standards across the entire value stream.
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Drive Continuous Improvement
- Champion and implement Lean manufacturing principles and continuous improvement initiatives.
- Lead problem-solving efforts, root cause analysis, and waste reduction across operations.
- Identify opportunities for both short-term improvements and long-term operational enhancements.
- Serve as a key escalation leader to resolve production challenges and operational issues.
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Lead, Develop & Inspire Teams
- Provide daily leadership to a highly engaged manufacturing team including Area Leaders, Team Leaders, and hourly team members.
- Set clear goals and provide ongoing coaching, feedback, and development opportunities.
- Lead performance management, talent development, and succession planning initiatives.
- Partner with HR on employee relations matters and ensure consistent policy application.
- Mentor and develop future leaders within the organization.
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Ensure Product Quality
- Ensure all products meet design specifications and quality standards.
- Maintain adherence to the Manufacturing Control Plan (MCP) and established quality processes.
- Partner with engineering and quality teams to improve key metrics such as First Pass Yield, Overall Yield, and Service Call Rate (SCR).
- Embed quality standards into standardized work and production processes.
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Champion Workplace Safety
- Lead a strong safety-first culture within the value stream.
- Ensure compliance with safety procedures, audits, behavior-based observations, and safety meetings.
- Review and approve accident investigations while ensuring root causes are addressed and corrective actions implemented.
Minimum Qualifications:
- Bachelor's Degree in Business, Engineering or related technical field with minimum 7 years leadership experience in a high-volume manufacturing operation, OR equivalent experience and/or education.
- Solid verbal and written communication, interpersonal and leadership influencing skills.
- Must demonstrate solid computer skills with emphasis on Microsoft Excel, Word, Outlook, and PowerPoint as well as have good knowledge of ERP systems and other business systems.
- Ability to autonomously resolve complex manufacturing problems.
Preferred Qualifications:
- Black Belt or similar certification, DMAIC, Lean Manufacturing, workout and other process improvement/change mechanisms.
- Demonstrated accomplishments showing results-motivated methodology, analytical methods, schedule achievement, teamwork.
- Knowledge of Appliances manufacturing processes.
Working Environment:
- Working conditions are normal for both an office and manufacturing environment.
- Work may require occasional weekend and/or evening work.
