Job Title: Sr. Java Production Support Engineer
Skills: Java, Spring, Production support
Experience: 10+ years
Location: Sioux Falls, SD (Hybrid)
Duration: Fulltime
We at Coforge are hiring a Sr. Java Production Support Engineer with following skillset :
- Lead production support for critical enterprise applications, ensuring high availability, stability, and SLA adherence.
- Provide L2/L3 support, including incident triage, root cause analysis (RCA), and permanent fixes for Java and .NET/Classic ASP applications.
- Hands-on experience with Java 17+, Spring Boot, and microservices-based architectures in production environments.
- Working knowledge of Classic ASP, VBScript, ASP.NET, and .NET Framework for troubleshooting and minor enhancements.
- Manage and support IIS servers including application deployment, configuration, SSL management, and performance tuning.
- Monitor applications proactively and implement logging, alerting, and observability practices (e.g., AppDynamics, Splunk, etc.).
- Perform defect fixes, minor enhancements, and code deployments in a controlled release environment.
- Drive problem management, including trend analysis and continuous service improvements.
- Work with Dev/Infra teams to ensure CI/CD pipeline stability and smooth deployments.
- Optimize SQL Server performance, including query tuning and database troubleshooting.
- Ensure application security compliance, leveraging Spring Security and enterprise standards.
- Support cloud-hosted and hybrid environments (Azure preferred).
- Provide technical leadership, mentor team members, and drive best practices in support processes.
- Collaborate with business stakeholders for issue prioritization and communication during incidents.
- Experience in Life Insurance domain (policy admin systems, workflows) is highly preferred.