We are searching for a Sr. Clinical informatics Specialist to join our Physician Organization at Texas Children's. In this position, you will serve as a frontline technology support resource for medical staff and a key operational extension of the Physician Informaticist team. This role leverages deep clinical practice knowledge to design, evaluate, and support clinical technology solutions used by providers.
The position ensures that clinical technology tools—including Epic and related systems—are optimized to support safe, efficient, and effective workflows. This individual delivers concierge-level support, translates provider needs into system design, and advances key Clinical Informatics initiatives aligned with organizational strategy.
Duties & Job Responsibilities:
- Participate in the evaluation, selection, design, and implementation of clinical systems impacting clinicians and the Physician Organization.
- Collaborate across departments to ensure system enhancements reflect real-world clinical practice.
- Serve as a primary resource for medical staff on clinical information systems.
- Drive system optimization through enhancements, training partnerships, workflow evaluations, and ongoing frontline support.
- Facilitate strong clinician engagement in system improvement efforts.
- Lead troubleshooting efforts and coordinate downtime procedures.
- Evaluate system performance using process improvement methodologies.
- Conduct provider shadowing and develop reports to assess system impact
- Support quality, safety, and performance improvement initiatives related to clinical systems.
- Assist with regulatory readiness and documentation improvement efforts.
- Enhance clinical decision support tools and data integration.
- Lead multiple, complex clinical informatics projects simultaneously.
- Define scope, timelines, resources, and success metrics.
- Act as system administrator for clinical informatics applications.
- Provide real-time, concierge-level support to physicians and advanced practice providers.
- Align system design with Physician Informaticist direction and Clinical Informatics strategy
- Develop and execute testing scenarios that accurately reflect clinical workflows.
- Extract, analyze, and interpret data from Epic and other systems to support key initiatives.
- Develop and maintain dashboards, reports, and performance metrics.
- Partner with physician informaticists to define meaningful KPIs (e.g., provider efficiency, documentation quality, patient safety).
- Translate data into actionable insights for system and workflow optimization.
Knowledge & Skills:
- Strong understanding of clinical workflows, health IT systems, and Epic applications.
- Proficiency in data analysis and visualization tools.
- Knowledge of healthcare systems, interfaces, and software environments.
- Experience with device integration and clinical technologies.
- Strong project management, leadership, and organizational skills.
- Excellent written and verbal communication abilities.
- Ability to work independently and analyze system functionality against business needs.
Minimum Qualifications
- Bachelor’s degree in computer science, Business Administration, Healthcare Administration, Nursing, or a related field required.
- Licenses & Certifications (One of the Following Required)
- Registered Nurse (RN) – Texas Board of Nursing or Nurse Licensure Compact
- Nurse Practitioner (NP, PNP, NNP, FNP) – State of Texas
- Respiratory Care Practitioner (RCP)
- Occupational Therapist (OT) or Physical Therapist (PT)
- Pharmacist (RPh)
- Epic Certification (any module)
- Informatics Nursing Certification (RN-BC)
- AMIA Health Informatics Certification
- 7 years of experience in clinical informatics, clinical systems support, or healthcare IT within a hospital or healthcare setting required
- 3 years in a dedicated informatics role required
- 2 years managing medium to large-scale information services projects preferred
- 5 years of information systems-related experience (e.g., super user roles, committees, or implementation support) preferred
