Job Title: Sr Business Systems Analyst
Duration of project: 6 months
Description:
As a Sr. Business Systems Analyst, you will be the 'Data Detective' for our Data Sharing Governance team. You will bridge the gap between our legal contracts (Conga) and our technical execution (ServiceNow). A critical part of this role involves reconstructing project provenance following a system upgrade and maturing our tracking within Collibra to ensure every piece of data shared with external partners (HIEs, Research, etc.) is fully governed, authorized, and documented.
This individual will be responsible for assisting in the roll out of organizational programs and team platforms and discovery work to make informed decisions. The associate in this role will develop processes and workflows and work closely with business stakeholders to move forward with our next phase of Data Sharing Governance maturity.
KEY RESPONSIBILITIES:
Data Reconciliation & Forensic Mapping: Lead the effort to reconcile contract (Conga) to implementation (ServiceNow) by cross-referencing Conga contract metadata, ServiceNow interface extracts, and stakeholder interviews to reconstruct project provenance.
Audit Readiness: Create a "traceability matrix" that links a signed contract ID to a ServiceNow Project ID and a specific technical interface endpoint.
Defines new business processes/functions to support emerging capabilities
Maps and enhances existing business processes/functions and recommends changes required to fit a tightly integrated system
Designs and implements projects requiring systems integration, small teams and multiple technical platforms
Assist in maturing governance process around data sharing platform (Collibra)
Collaborates on driving improvement activities to achieve department and organizational goals
Coordinates with functional team to assure consistency and optimization of overall work product
Maintains current knowledge of industry and business process trends and is able to apply that knowledge to existing business processes
Skills:
Ability to analyze and define complex processes and sub-processes
Demonstrated ability to perform investigative data reconciliation to establish and document data and project provenance across multiple enterprise platforms
Have clear understanding of your assigned functional area and the data being managed, and its implications downstream to other systems, processes, and applications
Knowledge of the business rules for their functional areas
Active listening skills to understand business needs and influence business team to take decision that have business-wide impact
Excellent oral, verbal and written communication skills and ability to build strong relationships with peers & leadership
Strong meeting facilitation skills as well as presentation skills.
Communicate effectively with diverse people at various organization levels with right level of detail and cultural sensitivity
Highly desired software experience:
Logic & Querying: SQL, BigQuery; will need to pull reports from BigQuery to find the "orphaned" data from your ServiceNow upgrade.
Interoperability Standards: Basic understanding of healthcare data exchange (HL7, FHIR, or EDI) to accurately map "Data Elements" mentioned in a contract to actual fields in an API or interface.
Data Governance Frameworks: Familiarity with the concept of Data Provenance—knowing not just where data is, but its origin and the authority by which it is being shared.
ServiceNow, Conga
Qualifications and Experience:
Required: Associate's degree and 4 years of applicable cumulative job specific experience
Preferred: Bachelor’s degree, preferably in Computer Science, Information Technology, Mathematics or other related major and 2 years of applicable cumulative job specific experience
Experience working in a healthcare environment preferred
Experience working in Data Governance preferred
General knowledge of hospital operations, contracting, data sharing (HIEs, registries, etc) the interrelationship of systems, and how technology enables business processes