Specialist, Delivery Management

Description

Title: Specialist, Delivery Management

Ready to make a difference?
The Specialist serves as a partner to the Central Delivery Senior Leadership Team (SLT). This hybrid role blends high-trust senior leadership support with operational coordination, system building, and cross-team enablement.

This position is ideal for early to mid-career professionals who excel at organization, communication, and execution—and who thrive in fast moving environments where SLT members rely on proactive planning, clear structure, and operational follow through.
The Program Specialist ensures the SLT can operate at a strategic level by creating structure, enabling clarity, and driving operational excellence. Your work strengthens team performance, improves decision‑making, and enhances the effectiveness of programs across Central Delivery.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs
• Investment in the community: Donation matching, volunteer opportunities
• Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning
• Any many, many more *Ask your recruiter for more details!

What you will be doing:

• Coordinate and facilitate SLT and partner‑level meetings, including agendas, materials, follow‑ups, and implementation of best‑practice meeting standards.
• Manage SLT calendar priorities and maintain shared systems for travel, PTO, and major commitments to support alignment and proactive planning.
• Collaborate with Program Operations on the development of templates, standardized tools, shared folders, and operating mechanisms that improve consistency.
• Lead and coordinate the team responsible for event facilitation (local events, workshops, innovation sessions, exec meetings), ensuring professional execution, smooth logistics, and consistent processes.
• Partner with Corporate Marketing, DOSE teams, and local staff to deliver high‑quality events, following timelines, communication plans, and vendor processes.
• Contribute to the design, documentation, and rollout of improved program processes, SOPs, and continuous improvement initiatives.

Skills you will use:

• SLT level calendar management
• SLT support & prioritization skills
• Strategic planning support
• Meeting facilitation & agenda development
• Ability to introduce and enforce best practices
• Event planning and logistics management
• Operational judgment and decisiveness
• Strong follow‑through and ownership
• Team coordination and technical support
• Report generation and performance analysis
• Process improvement and documentation
• Training development and delivery
• Advanced proficiency in Microsoft Excel
• Familiarity with project management tools (e.g., MS Project, Planner, Asana, Trello)
• Analytical thinking and problem-solving
• Effective communication across teams and stakeholders

What we would like you to have (minimum qualification):

• Bachelor’s degree (or applicants can substitute one year of related experience for one year of education)
• 2+ years of work experience leading executive-level coordination, communication, and decision support and/or related experience
• Experience with Power BI (or similar data visualization tool)

What we need you to have (preferred qualifications):

• Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets).
• Must be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel.
• Outstanding analytical, writing, and communication skills.
• Experience with Power BI (or similar data visualization tool).
  

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$67,355.00 - $114,503.00

Virginia Remote Office (VA99)