The Special Events Manager oversees the efficient operation, planning, and execution of special events and promotions citywide for all Caesars Las Vegas properties, including dedicated support for Caesars Palace and Vanderpump. Reporting directly to the Regional Director of Events and Promotions, this role leads the Special Events team in creating and executing engaging retail and player events that support business and revenue objectives. The position is responsible for ensuring seamless execution from concept through completion by coordinating teams, managing timelines and budgets, maintaining compliance, and partnering closely with Marketing and property operators. The Special Events Manager plays a critical role in delivering exceptional guest experiences while upholding Caesars Entertainment’s service standards and operational excellence.
• Manages the events and promotions team in the design and execution of all events and promotions assigned.
• Coaches and develops team to ensure each event and promotion delights the guest and our service initiatives are met and/or exceeded.
• Maintains a calendar of all scheduled Hospitality events and ensures that files are in order and contain the proper information.
• Communicates all upcoming events and promotions to the Marketing team and property operators.
• Maintain accurate records of all revisions and relay pertinent information to the appropriate client groups.
• Compile, update, and monitor various financial reports. Verify and reconcile all financial information and explain any discrepancies.
• Prepare cost projections for events and promotions, as well as final actual costs at the completion of an event.
• Notify various municipal agencies when necessary to obtain specific permits for events and entertainment.
• Prepares submissions required by the Nevada Gaming Control Board and CET Compliance, Legal and Risk teams concerning events and promotions.
• Determines and coordinates the necessary resources (people, products, etc.) needed to execute each event and promotion.
• Processes cash transactions in accordance with the policies set forth in Marketing Operations, to include but not limited to obtaining a float from
• Employee Services, processing ticket sales and ticket selling teams throughout the city.
• Plans, schedules and assigns work activities.
• Updates and monitors guest lists and accessible seating guest lists.
• Gathers all analysis of tickets for attendees.
• Resolves client and guest concerns and disputes.
• Greet guests during events and runs all events and promotions.
• May plan or assist on Hospitality or Casino player events.
• Other duties as assigned.