Spacecraft Operations Technical Trainer

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our DISH Technology team challenges the status quo and reimagines capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play vital roles in connecting consumers with the products and platforms of tomorrow.

DISH, an EchoStar Company, is looking for a Technical Trainer who will be responsible for developing and facilitating training material within the Spacecraft Operations Center. Coordinates with management team to align department goals with the training program objectives. Training programs include: Initial Spacecraft Operations, Spacecraft Maneuver Certification, Recurring Spacecraft Controller, and Spacecraft Controller Career Progression. Execute or assist with any projects assigned by the management team. Assume Spacecraft Operations Manager duties when the manger is not available. This position will routinely work normal office hours, but will provide operations crew schedule support, as needed.

Key Responsibilities:

• Ensure training programs are maintained to support and reflect current operational requirements
• Manage and conduct all assigned training programs
• Develop new lesson plans for facilitating training scenarios on the Dynamic Spacecraft Simulators and spacecraft operations floor
• Facilitate remote training to include using Virtual Network Clients (VNC) and camera
• Execute evaluations for program certifications
• Ensure documentation is developed and deployed for new or updated operational support hardware or software programs
• Provide management with training schedules and recommendations
• Create team synergy with the other team members to ensure the training program is dynamic and creating enthusiasm for maintaining training efforts
• Maintain Senior Spacecraft Controller proficiency level
• Provide additional assistance in supporting crew activities
• Establish proficiency in designing training material

Education and Experience:

• A minimum of an associate degree preferred
• 6+ years of spacecraft operations experience

Skills and Qualifications:

• Must be a U.S. Citizen or Permanent Resident
• Must possess a general or specialized knowledge of one or more of the following spacecraft systems and subsystems: Attitude, Propulsion, Power, Data Handling, Thermal, Mechanism, and Payload
• Ability to cover a non-standard 12-hour rotating work schedule to include nights, weekends, and holidays, as needed
• Ability to travel up to 10% of the time
• Possess strong organizational skills and the ability to communicate effectively (both writing and verbally) to interact effectively with peers, management, and executive leadership
• Be detailed-oriented with strong time management skills
• Ability to support multiple projects and responsibilities simultaneously
• Ability to read, analyze and interpret business periodicals, technical procedures or government policy
• Able to write reports/correspondence/procedure manuals, and present information and respond to questions from managers/customers/general public
• Possess strong working knowledge of Microsoft Office, Google Suite and other computer networking and communications systems principles

Work Attire: Business Casual

Work Hours: Core Standard Business Hours; supports 24X7 coverage consisting of a non-standard 12-hour, 2-2-3. Panama Shift Schedule on days or mids, as needed.

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Education and Experience:

• A minimum of an associate degree preferred
• 6+ years of spacecraft operations experience

Skills and Qualifications:

• Must be a U.S. Citizen or Permanent Resident
• Must possess a general or specialized knowledge of one or more of the following spacecraft systems and subsystems: Attitude, Propulsion, Power, Data Handling, Thermal, Mechanism, and Payload
• Ability to cover a non-standard 12-hour rotating work schedule to include nights, weekends, and holidays, as needed
• Ability to travel up to 10% of the time
• Possess strong organizational skills and the ability to communicate effectively (both writing and verbally) to interact effectively with peers, management, and executive leadership
• Be detailed-oriented with strong time management skills
• Ability to support multiple projects and responsibilities simultaneously
• Ability to read, analyze and interpret business periodicals, technical procedures or government policy
• Able to write reports/correspondence/procedure manuals, and present information and respond to questions from managers/customers/general public
• Possess strong working knowledge of Microsoft Office, Google Suite and other computer networking and communications systems principles

Work Attire: Business Casual

Work Hours: Core Standard Business Hours; supports 24X7 coverage consisting of a non-standard 12-hour, 2-2-3. Panama Shift Schedule on days or mids, as needed.

Visa sponsorship not available for this role

DISH, an EchoStar Company, is looking for a Technical Trainer who will be responsible for developing and facilitating training material within the Spacecraft Operations Center. Coordinates with management team to align department goals with the training program objectives. Training programs include: Initial Spacecraft Operations, Spacecraft Maneuver Certification, Recurring Spacecraft Controller, and Spacecraft Controller Career Progression. Execute or assist with any projects assigned by the management team. Assume Spacecraft Operations Manager duties when the manger is not available. This position will routinely work normal office hours, but will provide operations crew schedule support, as needed.

Key Responsibilities:

• Ensure training programs are maintained to support and reflect current operational requirements
• Manage and conduct all assigned training programs
• Develop new lesson plans for facilitating training scenarios on the Dynamic Spacecraft Simulators and spacecraft operations floor
• Facilitate remote training to include using Virtual Network Clients (VNC) and camera
• Execute evaluations for program certifications
• Ensure documentation is developed and deployed for new or updated operational support hardware or software programs
• Provide management with training schedules and recommendations
• Create team synergy with the other team members to ensure the training program is dynamic and creating enthusiasm for maintaining training efforts
• Maintain Senior Spacecraft Controller proficiency level
• Provide additional assistance in supporting crew activities
• Establish proficiency in designing training material