Job Summary:
A Statement of Work (SOW) Specialist in a Managed Service Provider (MSP) environment, will be responsible for managing the end-to-end lifecycle of project-based, or outsourced service engagements, providing visibility, compliance, cost control, and supplier management. The SOW specialists will be ensuring that projects are delivered on time, within budget, and in compliance with company policies.
Key Responsibilities:
1. SOW Development & Management
- Collaborate with hiring managers to define project scope, deliverables, milestones, and acceptance criteria.
- Draft, review, and negotiate SOW terms, including pricing and service level agreements (SLAs).
- Ensure SOWs are compliant with procurement, legal, and company policies.
- Digitize and manage SOWs within Vendor Management Systems (VMS) such as SAP Fieldglass, Beeline, or Coupa.
- Facilitate contract amendments and change orders.
2. Supplier & Project Governance
- Manage supplier relationships and act as a liaison between hiring managers and vendors.
- Monitor supplier performance through KPIs and scorecards to ensure service quality.
- Conduct business reviews with suppliers and client stakeholders.
- Mitigate risks associated with service delivery and compliance.
3. Financial Control & Reporting
- Validate milestone completions and approve deliverables before payment.
- Audit invoices for accuracy and resolve payment issues with suppliers.
- Analyze supplier rates, benchmark against the market, and negotiate savings.
- Track total spend against budgeted amounts.
4. Operations & Onboarding
- Coordinate onboarding and offboarding for service provider personnel.
- Ensure proper classification of workers to avoid co-employment risks.
- Educate users on SOW processes, policies, and VMS technology.
Required Skills:
- Experience: 3-5 years in MSP/VMS, procurement, or services procurement, with a focus on project-based work (SOWs).
- VMS Knowledge: Proficiency in VMS tools (e.g., SAP Fieldglass, Beeline, Ariba).
- Negotiation Skills: Strong contract and pricing negotiation skills.
- Communication: Excellent verbal and written skills for dealing with stakeholders and vendors.
- Analytical Ability: Ability to analyze complex data in Excel and create performance reports.
- Education: Bachelor’s degree in Procurement, Business, or a related field.
Key Performance Indicators (KPIs)
- Percentage of SOWs managed within VMS.
- Cost savings achieved through negotiation.
- Project milestone adherence rate.
- Supplier compliance scores.
Company Overview:
Workspend is a leading global provider of contingent workforce management solutions for Fortune 500/Global 2000 clients. Workspend is one of the fastest growing companies in the industry and currently supports over 40 clients to manage their temporary workforce and total talent solutions. Workspend is an innovative company, and we are using the latest innovative technologies to disrupt the workforce industry.
Workspend is an EEOE. Workspend offers an entrepreneurial culture and endless opportunity to grow for the right and motivated individuals. Looking for candidates who are driven and are looking to grow to next level in their careers. Should be responsible and take ownership.
Workspend offers an attractive compensation package and benefits that include health/dental insurance, flexible paid time off and other benefits.
Apply Now or Reach Out for More Details!
Contact: Saurabh Mishra | Email: saurabh.m@workspend.com
