Software Field Applications Engineer (FAE) will be supporting industry leading Switching products in AI clusters for scale up, scale out, scale across applications.
This individual will be responsible for top-5 cloud customers who are leaders in compute and AI/ML space.
Key responsibilities are to assist customers in running SoNIC, switch development kit in their OS/platform environment, be familiar with embedded OS's like linux, identify s/w bugs, write/suggest software fixes, suggest the appropriate use of APIs to implement features like traffic management, congestion control, scheduling, give SDK overview presentations.
Understand ethernet protocol/switching/packet processing architecture thoroughly and answer customers' questions regarding the features, providing timely and accurate information. Work with Field Sales Engineers to increase demand for Wired Segment products.
Understand the customer's application in order to identify key technology and product features for next generation products. Act as technical liaison between Switching Group Software Development Team, Factory Application Teams and the customer.
This position is part of sales organization. You must be permanent resident/US citizen.
This is an onsite position in San Jose office and not relocation eligible.
Job Requirements:
-Be able to understand millions of line of code and write patches
-Expert in Ethernet L2/L3 switching protocols 2 years experience as a field applications engineer (highly desired but not a must)
-BSEE/BSCS required.