Software Development Engineer (C#, .NET, Azure, Kusto)

Job Title: Software Development Engineer (C#, .NET, Azure, Kusto)

Location: Redmond, WA

Worksite: Onsite

Job Description:

• We are looking for a motivated and detail-oriented Software Development Engineer (SDE) with a focus on infrastructure and automation. In this role, you will build and maintain backend systems that improve service reliability, operational efficiency, and observability across critical components.

Key Responsibilities:

• Backend Development & Infrastructure Automation:
• Design and implement backend components and service workflows to automate infrastructure operations and improve service reliability.
• Build and enhance environment automation to ensure consistency and stability across internal and production environments.
• Contribute to scalable and reusable systems that standardize operational behavior across tenants and services.
• Investigate and resolve deployment pipeline issues including artifact provenance, release naming, and approval flow automation.
• Perform environment-specific configuration changes such as SSL certificate rotation, auth enablement, and service-level code cleanup across staging and production environments.

Observability & Diagnostics:

• Strengthen telemetry and diagnostics pipelines using Dgrep, Kusto logs, and structured tracing for better system visibility and root cause analysis.
• Implement error classification, retry logic, and resilience patterns to improve system stability and reduce false alarms.
• Refine error classification and logging strategies to reduce noise and improve issue resolution.
• Implement security best practices and compliance checks across infrastructure and deployments.
• Evaluate and prototype modern telemetry solutions to complement or replace legacy tracing mechanisms.

Code Quality & Reusability:

• Refactor shared logic into common libraries to promote consistency and reduce duplication.
• Write clean, modular, and well-tested code that aligns with established engineering standards.
• Participate in code reviews and collaborate on technical design decisions.

Testing & CI/CD:

• Increase test reliability and coverage, especially for complex workflows involving infrastructure or permissions.
• Introduce resilience testing and chaos engineering practices to proactively identify weaknesses.
• Contribute to CI/CD improvements by ensuring builds and validations are stable and efficient.

Operational Excellence & Documentation:

• Investigate production issues, perform root cause analysis, and implement durable fixes.
• Contribute to capacity planning and performance optimization to ensure systems meet SLAs under varying workloads.
• Maintain and enhance documentation for recurring patterns, edge cases, and troubleshooting workflows.
• Address security hardening tasks such as disabling local auth on cloud resources (e.g., Azure Cache for Redis) and managing certificate lifecycle monitoring.

Cross-Team Collaboration:

• Partner closely with the Client Engineering team and other cross-functional partners to ensure backend infrastructure supports product needs, scales reliably, and integrates smoothly with client-facing components.
• Contribute to shared technical reviews, sprint ceremonies, and release planning with offshore teams to drive consistent delivery and knowledge sharing.

Required Qualifications:

• Bachelor's degree in computer science or a related technical field, or equivalent experience.
• Strong proficiency in C# and .NET development.
• Experience developing and maintaining backend services or distributed systems.
• Strong understanding of logging, monitoring, and diagnostics in production environments.
• Familiarity with CI/CD pipelines, automated testing, and release workflows.

Preferred Qualifications:

• Experience with cloud platforms (e.g., Azure, AWS, GCP).
• Exposure to infrastructure automation or reliability-focused engineering.
• Familiarity with retry logic, circuit breakers, and other resilience patterns.
• Ability to create reusable libraries and shared abstractions to standardize service behavior.
• Experience working with production incidents and improving system health through automation and code.
• Familiarity with Azure monitoring, Geneva Telemetry & Geneva Actions, and Kusto (ADX) for production diagnostics.
• Understanding multi-tenant systems, service orchestration, and cross-environment deployment strategies.
• Familiar and able to work in azure-based environments for advanced actions like tweaking the resources on Azure to fix the security issues.

Compensation / Salary Range: The typical pay range for this role is: USD $85000/Yearly - $100000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment.

WCT will accept applications and processes offers for these roles until the role is filled.

Equal Employment Opportunity Declaration:

WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.