Social Service Supervisor - Homeless

2 days a week in the office based on business needs.

Why It's a Great Opportunity:

This is a leadership role for someone who’s passionate about working with vulnerable populations, specifically unhoused and homeless. As a Social Services Supervisor in homeless services, you'll lead a dedicated team working directly with individuals and families who are experiencing or at risk of homelessness—connecting them with critical resources like shelter, permanent housing, health care, mental health support, and job services.

Your day-to-day is providing support and guidance for your team. You will supervise program staff through complex situations, verify funded providers in the community are receiving technical support, lead through innovation, and ensure deadlines are met. This position will also collaborate with community partners and other agencies to break down barriers and open more doors for those we serve.

You will play a critical role in guiding Pierce County’s efforts to end homelessness. You will lead and facilitate two major workgroups that the County Council has designated to assist with stamping out homelessness in our community. This position will provide administrative support and coordination with citizens’ advisory boards, the County Executives, and the County Council.

Why It's a Great Department:

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county’s community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life—from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees. Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered. Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive—but thrive.

Learn more about the Human Services Department here.

How to be Successful in the Role:

In this role, the successful candidate must be able to build consensus and relationships as we work with community partners and stakeholders in developing programs, strategies, and plans to address homeless issues in our community. To be successful, the candidate must be able to communicate well verbally and in writing, have strong leadership, facilitation, and presentation skills. In this role, you will be one of the key players in our efforts to end homelessness in Pierce County. You must have a passion for this issue and be willing to work hard to help us tackle it. In this role, you will work closely with various community partners and workgroups who all have ideas on how to address this issue. In your role, you will need strong analytical and leadership skills as you lead your internal staff through data collection and data analysis efforts. You will bring your budget development and monitoring experience as you assist with monitoring and making budget recommendations related to this program. The successful candidate will have the ability to work within a team, have strong communication skills, both written and verbal, and be a problem solver as you work through issues related to this new program.

Your Future in this Role:

Throughout the onboarding process, you will meet with the Supervisors, teams, and the admin team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build a great career.

Core Daily Responsibilities:

• Oversee and supervise the programs contracted for or directly provided by a specific sub-division of the Human Services Department.
• Recommend sub-division plans, objectives, goals and strategies. Determine appropriate implementation and monitor progress.
• Recommend, develop and implement new services. Develop innovative strategies that link services as a continuum of care for clients.
• Supervise the coordination and recruitment of citizen groups, service agencies and other organizations involved in the planning process.
• Supervise and coordinate activities of a designated unit; determine work procedures, prepare work schedules and determine methods for expediting workflow; assign, review and approve the work of subordinate staff.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click here.

• Additional education or experience may substitute for the recruiting requirements.
• A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered.
• Graduation from a four year college or university with a Bachelor’s degree in public or business administration or social work, and
• Four or more years of progressively responsible work experience that demonstrates the ability to perform the essential functions of the position with
• At least one year in a supervisory capacity required.
• Positions in specific program areas may require program-related experience, education and/or training.
• May require a valid driver’s license, or the ability to obtain the license within 30 days of employment, or otherwise meet the travel requirements of the position

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case basis and will not necessarily remove an applicant from consideration.

To be considered for this opportunity, please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
• If you have a question about this opportunity, please email the Recruitment Team atPCHRRecruit@piercecountywa.govand specify the Job Number and Title.
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.

At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?