Description:
Job Title: SmartCOMM Architect
Location: Fort-Wayne, Indiana – Remote (Travel Expenses will be paid when asked to come Onsite)
About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest
growing digital technology services and consulting companies. Since its inception, our innovative
team members have been solving the most complex business, and IT challenges of our global
clients.
Job Description:
We are seeking an experienced SmartCOMM Architect to design and implement enterprise customer communication solutions using SmartCOMM. The ideal candidate should have strong expertise in document composition, template design, correspondence management, and SmartCOMM architecture, with experience integrating SmartCOMM with enterprise systems.
The role involves designing scalable communication frameworks for policy, claims, billing, and customer correspondence, while collaborating with integration teams for seamless data exchange and document generation workflows.
Key Responsibilities:
SmartCOMM Solution Design & Architecture
Document Composition & Template Management
SmartCOMM Integration & Data Mapping
Enterprise Integration Collaboration
Insurance Communication Workflows
Performance & Support
Required Skills & Experience:
10+ years of experience in enterprise application/document communication platforms.
Strong hands-on experience in SmartCOMM implementation and architecture
Expertise in:
SmartCOMM Designer
Assemble
Generate
Template design
Document composition
Correspondence management
Strong understanding of:
JSON
XML
REST/SOAP APIs
Experience working with enterprise integration platforms.
Experience in large-scale document generation and batch processing.
Preferred Skills
Experience working with MuleSoft Anypoint Platform or API integrations.
Exposure to Guidewire (PolicyCenter, ClaimCenter, BillingCenter)
Experience in Insurance domain.
Knowledge of event-driven communication processing and messaging systems.
Nice to Have
Experience with enterprise Customer Communication Management (CCM) platforms.
Exposure to cloud-based integrations and DevOps practices.
Strong stakeholder communication and solution design skills.
Equal Employment Opportunity (EEO) Statement:
VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check and/or drug screening, as applicable. Applicant information will be handled in accordance with VLink's privacy policy.