This position typically starts at $20.00 per hour and works a variable schedule, including evenings, weekends and holidays. Team members begin accruing PTO starting on day one, and full‑time employees are eligible for benefits after 90 days. Responsible for performing advanced slot machine repairs and technical work, including troubleshooting, modifications, and preventative maintenance. Evaluates machines that are not performing to standard and identifies the causes of malfunctions. Inspects all gaming-related equipment for signs of mechanical issues or potential cheating. Works collaboratively with other slot technicians on the shift to ensure optimal performance, efficiency, and consistency across all machines.
Install, test and maintains electronic gaming equipment and components, systems, and sub-systems required for continuous and efficient business operations.
Makes required adjustments, repairs and/or replaces such equipment when needed. Performs duties of Slot Attendant/Host when needed to ensure guest satisfaction and maximum performance of all slot machines on the casino floor.
Must have knowledge of basic electronics.
Role model great Guest Service and teamwork.
Knows the reward programs for our guests, including the Caesars Rewards program and service recoveries.
Understands department procedures, Internal Controls, and instructs/advises peers on the correct procedures.
Have an in-depth knowledge of the Slot Equipment.
Identification of Slot Equipment on the casino floor by manufacturer and model.
Identification of all components in the slot machine and where to find a replacement for worn equipment.
Know the difference between the types of programs and how to read slot glass.
Be able to identify and repair Table Games equipment maintained by Slot Performance.
Know how to operate power tools and other shop equipment safely and correctly.
Know how SDS works and be able to identify and repair all its parts components.
Be able to troubleshoot and repair common problems and the new or uncommon problems that occur within the slot machines and bill validators, bill breakers, table equipment, and signs on the casino floor.
Know how to generate and use daily SDS reports including other advanced reports (i.e., M-lists, C-lists, etc.).
Know how to set up and troubleshoot problems on Mikohn and CDS progressive systems.
Have a working knowledge of Shuffle master equipment, where spare machines and parts are stored, and how to troubleshoot and repair problems.
Know how to troubleshoot an SDS line problem using SDS line maps and tester.
Have a working knowledge of EMAIL, WORD, EXCEL, and ETERM.
Know the basics of troubleshooting electronic circuit boards.
Know how to use a Kobetron unit.