Description
Benefits of Working at Nisqually Red Wind Casino Include:
- FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
- FREE Short-Term Disability, Life and Accident Insurance
- FREE Meal during shift
- FREE gaming license renewals
- FREE uniform dry cleaning services
- $1 per hour shift differential
- Paid Time Off & Paid Holidays
- Floating holidays
- 401(K) Retirement Program (match up to 4%)
- Tuition Reimbursement
- Health & Wellbeing Reimbursement
- Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
- Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
- Flex spending and Dependent care spending
- Career advancement opportunities
- Periodic Team Member contests and giveaways
- Team Member dining and gift shop discounts
POSITION OBJECTIVE: Assists with daily operations of the department. Responsible for ensuring excellent guest service and value to our guests.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Assumes authority of Slot gaming areas in the absence of the Slot Station Supervisor. Assists Slot Station Supervisor in daily operation of department. Performs supervisory and administrative/operational duties. Oversees day-to-day operations of Slot gaming area.
Requirements
QUALIFICATIONS:
Required skills and knowledge:
- High school diploma or GED certificate.
- Basic math skills.
- Must complete Title 31 requirements.
- Minimum of one (1) year as a Slot attendant.
- Excellent guest service skills.
- Knowledge of rules and procedures of electronic games or similar experience.
- Ability to problem solve.
- Possess excellent decision-making skills.
- Possess leadership skills.
- Possess active listening skills.
- Pass NRWC pre-employment testing.
- Ability to work all shifts including weekends and holidays.
- Ability to obtain a Class III Gaming License.
Preferred skills and knowledge:
- Knowledge of gaming regulations and related financial requirements.
- Ability to multi-task.
- Ability to follow through with projects.
- Ability to utilize Microsoft Office Programs.
PHYSICAL REQUIREMENTS:
- Manual and finger dexterity for operation of personal computer and routine paperwork.
- Ability to stand or move continuously for 8 hours or more.
- Ability to lift 40 pounds.
- Ability to tolerate a smoke-filled environment.
ESSENTIAL FUNCTIONS OF THE JOB:
- Ensures proper operation of department and conformity with Casino policies and procedures.
- Handles guest and Team Member disputes.
- Demonstrates positive guest and Team Member relations.
- Reviews internal audit work daily in accordance with gaming policies and procedures.
- Supervises game loading, auditing and reconciling.
- Directs and/or coordinates Slot operations to obtain optimum efficiency and economy.
- Ensures department compliance with Tribal-State Compact.
- Provides and coordinates training for Team Members.
- Reports to Slot Station Supervisor/Slot Shift Supervisor/Slot Manager on day-to-day operations.
- Ability to explain how to play the machines offered in the Casino.
- Maintain proper radio etiquette.
- Keep Team Members motivated.
- Awareness of gaming lights on gaming machine(s).
- Knowledge of location for all games on floor.
- Ensure cleanliness of the gaming floor.
- Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCE
