Skate Park Recreation Assistant 1

Recreation Assistant – Bellevue Indoor Skate Park

Bellevue Skate Park is seeking an enthusiastic, creative individual who enjoys working with youth, teens, and adults in a dynamic skatepark environment.

As a Skate Park Recreation Assistant your responsibilities will include:

• Assisting with skateboarding instruction for summer skate camps and clinics
• Providing excellent customer service to all park visitors
• Registering participants, signing up members, and checking in participants
• Ensuring all participants have the correct safety gear before they skate
• Setting up, selling, and maintaining skateboards and safety equipment
• Helping create and maintain a safe, welcoming, and fun environment for all participants
• Supporting other staff members in daily park operations and special events

This position reports directly to the Skate Park Community Services Coordinator.

Work Schedule: Flexible weekly shifts between 2:00 PM – 7:00 PM, some Saturdays from 10:00 AM – 7:00 PM, and full shifts during school breaks and summer camps, June 24th to August 26th 8:30 AM – 4:00 PM weekly except for July 6-10 and August 3-7.

• Greet customers, provide information, and deliver excellent customer service to program participants and the public
• Set up new skateboards and perform routine skateboard maintenance
• Teach and assist with skateboarding-based recreation classes, activities, and day camps
• Process program registrations, collect fees, and maintain accurate participant records and required forms
• Light cleaning duties including mopping the ramps, cleaning equipment and basic clean up
• Use the Civic Rec system for point-of-sale (POS) transactions and program registrations
• Monitor the skate park and enforce all City of Bellevue policies and procedures
• Handle park retail responsibilities, including assisting customers with purchases
• Complete waivers, incident reports, and accident forms as needed
• Perform opening and closing procedures at the skate park
• Assist with program and event set-up and take-down

Staff Task List

• Provide hands-on skateboarding instruction to participants of all skill levels
• Monitor the skate park to ensure participant safety
• Use knowledge of skateboarding, skateboards, hardware, and safety equipment to assist customers with retail and program-related decisions
• Sign in new and existing members and participants
• Ensure all participants have appropriate safety gear
• Deliver friendly customer service and follow-up with participants and the public

• Must be 18 years of age or older
• Two or more years of experience in skateboarding, assigned recreation activities, or in the parks, recreation, and community services field
• At least two years of skateboarding, skateboard knowledge, hardware, and safety equipment
• Reliable transportation
• Ability to present a professional appearance and positive attitude
• Strong customer service skills and ability to communicate effectively with the public, supervisor, and co-workers
• Ability to diffuse conflict effectively when necessary
• Basic computer skills, including proficiency with Microsoft Outlook; must be able to learn the Civic Rec POS and registration system
• Ability to follow written and oral instructions
• Must be able to obtain First Aid and CPR certification (training provided if needed)
• Must stay up to date and successfully complete all City of Bellevue mandatory training courses
• Must successfully pass a criminal background check prior to employment

Physical Demands

• Must be able to physically play and demonstrate active games and skating movements
• Indoor and outdoor recreational environments are subject to noise that varies from low to very high, distractions, seasonal heat and periodic interruptions.
• Strong stamina and ability to keep up with campers.
• Ability to perform work that is strenuous and/or repetitive.
• Work involves talking, hearing, walking, running, and using hands to manipulate, feel, and operate objects. Ability to reach with hands and arms. Fine motor skills.
• Near and distance vision and the ability to adjust focus.
• Employees may be required to push, pull, lift, and/or carry up to 50 pounds.
• Employees may be required to climb, balance, bend, stoop, kneel, crouch, and/or crawl.
• Ability to work with large groups of individuals including children, teens, and adults.
• Assist with program set-up and take-down
• The noise level in the work environment is usually very loud