About the job
You are a Simulation Technician who brings both technical expertise and a calm, service-oriented mindset to support high-impact healthcare education. You understand that simulation environments must run seamlessly—because every detail contributes to preparing learners for real-world patient care. You take pride in maintaining equipment, troubleshooting issues, and creating a polished, realistic training experience for every participant.
In this role, you will support the daily operations of the Simulation Center by ensuring all equipment, spaces, and systems are prepared, functional, and maintained to the highest standards. You will collaborate closely with the Simulation Program Manager, facilitators, and learners to deliver high-quality, immersive simulation-based education. Your ability to stay organized, communicate clearly, and respond quickly to technical needs will help ensure a smooth and effective learning environment.
Location: Menlo Park, CA
Pay rate: $37.47/hr - $42.50/hr W2
Schedule: [ Full-time (M-F, 8 hours, days)
What you will do:
Simulation Support & Operations
- Support facilitators, learners, and approved visitors in the use of simulation spaces and equipment
- Prepare, plan, and facilitate simulation-based education sessions
- Assist in the setup, operation, and breakdown of simulation events, including equipment, supplies, and AV systems
- Maintain a clean, organized, and fully functional simulation environment
Technical Management & Maintenance
- Operate and maintain simulation equipment, including mannequins, task trainers, and AV/IS systems
- Troubleshoot technical issues and collaborate with internal staff and vendors to resolve problems
- Communicate technical issues clearly and efficiently to non-technical stakeholders
- Ensure all simulation technology and equipment are functioning properly and up to date
Education & Collaboration
- Collaborate with staff to support effective simulation-based learning experiences
- Assist in orienting learners and facilitators to the simulation center and its equipment
- Serve as a technical resource and subject matter expert within the simulation environment
- Support interns and volunteers as needed
Documentation & Coordination
- Assist with maintaining paperwork, logs, and records related to simulation activities
- Help ensure proper organization and readiness of all simulation materials and supplies
- Support ongoing improvements to simulation processes and workflows
What you bring:
- High School Diploma or GED required
- 2+ years of related experience in healthcare simulation preferred
- 3+ years of experience in a technology or operations-based role required
- CHSOS certification preferred
Knowledge & Skills:
- Experience with simulation technologies, including mannequin-based simulators and AV systems
- Strong troubleshooting and technical problem-solving skills
- Familiarity with PC and Mac systems and common software tools
- Ability to learn and adapt to new technologies and systems
- Basic understanding of healthcare environments, policies, and safety standards (preferred)
- Strong organizational and communication skills
- Ability to work collaboratively in a team-oriented environment
To learn more about the workplace and culture of the team, please apply!
For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.
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