Position Summary: Supervises a small group (6-12) of hourly associates in a cross dock, warehouse, or transportation management operation. Monitors day-to-day operations for compliance to establish safety and logistics procedures. Schedule: Monday - Friday 5:00 AM - 3:00 PM (Hours may vary depending on business needs)
Major Responsibilities:
People: - Communicate daily work assignments to all shift associates, Interview hourly associates and provide recommendations for hire, Ensure all associates are treated fairly.
Operations: - Evaluate and recommend changes in preferred work processes to improve customer satisfaction, Effectively manage deadline pressures while maintaining a positive attitude, Ensure customer's product is stored or delivered in a timely basis, damage free. - Other projects and tasks as assigned by the manager
Finance: - Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
Safety: - Understand the location safety strategy and how to apply it in the work place, Continuously monitor and reinforce safety awareness among all shift associates, Lead shift safety meetings.
Growth / Customer Experience: - Present a positive, can do attitude to the customer, Understand the location-specific customer goals & objectives, Determine areas that could benefit from continuous improvement efforts.
Fleet/Assets: - Ensure all equipment is in proper working order, Ensure all maintenance documentation is completed and send to appropriate vendor (PTL, etc.), Ensure vehicles are properly secured when not in service.
