Service Coordinator

We’re looking for a detail-oriented and proactive Service Coordinator to join our team in Ridgeway, SC. If you thrive in a fast-paced environment and enjoy being the central point of communication across teams, this role is for you.

What You’ll Do:

• Manage incoming calls for multiple locations
• Act as the main point of contact for Columbia & Charleston service operations
• Schedule service and installation for multiple crews (residential & commercial)
• Respond to customer and vendor inquiries via phone and email
• Track materials and maintain accurate service records
• Prepare tickets for invoicing and process credit card payments
• Coordinate fire door drop testing and preventive maintenance schedules
• Maintain and update service tracking spreadsheets
• Assist with warranty documentation and support the Field Operations Manager

What We’re Looking For:

• Minimum 2 years of experience in a similar coordination, dispatch, or administrative role
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Comfortable working with multiple systems and spreadsheets

If you are looking for an established company to grow your career, please apply!