Service and Application Engineer

Chroma ATE, Inc. (USA)
Milpitas, CA

Company Description

Established in 1984, Chroma ATE, Inc. is a global leader in precision Test and Measurement Instrumentation, Automated Test Systems, and Turnkey Test & Automation Solutions, operating under the renowned "Chroma" brand. The company serves various advanced technology industries, including LED, Photovoltaic, Electric Vehicle (EV/EVSE), Semiconductor, and Power Electronics. Chroma is at the forefront of innovation, providing critical solutions for applications such as electrical safety, automated optical inspection, and manufacturing execution systems. With a commitment to quality and precision, Chroma continues to drive advancements across multiple high-tech sectors.


Role Description

Field Support to Chroma Semiconductor Equipment


Primary Responsibilities

  • Test and optimize automated equipment in the semiconductor field 
  •  Communicate with customers regarding testing applications for automated equipment 
  • Determine materials, equipment, and installation sequences to maximize efficiency
  • Define layout diagrams, orientations, locations, facility requirements, and building features for equipment installation 
  • Assist with kit design and participate in design reviews for implementation
  • Commission equipment and verify system functionality to meet performance expectations 
  • Troubleshoot and repair electrical, motor, and pneumatic systems 
  • Perform calibration, installation, configuration, and recipe tuning of automated equipment 
  • Identify hardware, software, or safety issues and provide feedback to the technical team 
  • Identify design or assembly issues and provide feedback to technical or production teams 
  • Provide training on system operation, maintenance, and calibration 
  • Maintain a clean and safe work environment 
  • Manage preventive maintenance schedules and maintain service records
  • Travel up to 25 %


Qualifications / Education / Experiences / Skills

  • Must have current authorization to work in the USA 
  • Knowledge of computer peripherals 
  • Ability to interpret technical drawings and schematics for troubleshooting and debugging 
  • Ability to perform hands-on work using basic hand tools 
  • Bachelor’s degree in electrical engineering (EE) or Mechanical Engineering (ME) preferred
  • Bilingual preferred: English and Chinese


Benefits

  • 401(k) with employer match
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Long term & short term disability insurance
  • Paid time off
  • Paid Parental leave
  • Vision insurance


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