Senior Systems Engineer (Product Owner)

To coordinate and conduct complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas, works independently. To analyze business needs to develop and implement solutions that leverage systems and processes with a broad degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using expert knowledge of the organization’s technology infrastructure and specific software applications, assist the business.

To implement strategic vision through technology. Considered a key stakeholder/key contributor on complex systems projects and project teams. To oversee/direct full lifecycle project implementation. To exercise expert technical knowledge of all phases of applications systems analysis.

• Write requirements and define process workflow for product owner projects. 
• Evaluate operational efficiency and effectiveness. 
• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards, and metrics/statistics. 
• Uses elicitation techniques to gather information at the right level of detail and scope to represent all the stakeholder’s needs – Oversee/Direct
• Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls, and output. 
• Develop, recommend, and document adjustments to workflow to streamline processes – Broad Latitude Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility. 
• Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes, and standards. 
• Involved in cross-organizational task groups concerning new automated systems, products, and/or services. 
• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production. 
• Interact with other ETS staff, business units (end users) in problem resolution efforts. 
• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified. 
• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management. 
• Implement new/enhanced products, services, and/or operational changes. 
• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects. 
• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems.
• Interpret results of analysis, present recommendations, alternatives, and implications 
• Serve as resource for the resolution of complex and/or unique problems. 
• Oversee/Direct Lead, guide, and mentor less experienced staff.
• Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans. 
• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure. 
• Ensure preventative, detective, and corrective controls are properly identified and documented.
• Apply and communicate changes and latest trends in systems/technology. 
• Represent the business unit in identifying, analyzing, and communicating system solutions.
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions. 
• Research emerging technologies and recommend solutions that align with business goals.
• Monitor performance of systems to ensure continued systems efficiency
• Collaborate with key partners in development and delivery of solutions. 
• Perform other duties as assigned.