Senior Specialist, Broadcast & Media Operations

This position is on – site in our Royal Caribbean Entertainment Studios North Miami

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group, Celebrity Cruises Entertainment team has an exciting career opportunity for a full Senior Specialist, Broadcast & Media Operations reporting to the Manager, Broadcast Media Operations.

Position Overview

Reporting to the Manager, Broadcast & Media Operations, the Senior Specialist, Broadcast & Media supports the daily coordination and technical management of Celebrity Cruises’ fleetwide broadcast and media operations. This position ensures consistent programming delivery, content quality, and system performance across all vessels while supporting the creation, organization, and archiving of media assets for both shipboard and shoreside initiatives.

The Senior Specialist works closely with shipboard Broadcast Managers, internal departments, and external vendors to maintain high standards in programming, production, and system reliability. This role combines operational expertise, production skills, and digital media management to strengthen the overall Broadcast & Media ecosystem and ensure continuity of brand storytelling across the fleet.

Operational Efficiency

• Serve as the main shoreside contact for shipboard Broadcast Managers, assisting with troubleshooting, scheduling updates, and coordination of daily broadcast activities.
• Track fleetwide media systems, project timelines, and operational requests to ensure consistency and efficiency.
• Maintain accurate documentation of programming lineups, system configurations, and equipment inventories and support implementation of Standard Operating Procedures (SOPs) and policy updates.

Media Management and Production

• Serve as the Media Manager for Celebrity Cruises’ shoreside and fleetwide content archive systems.
• Maintain and organize all media assets within CMS platforms, MAM/DAM systems, and deep archive environments such as AWS Glacier and S3 buckets, ensuring long-term storage integrity and retrieval efficiency.
• Oversee metadata tagging, file versioning, and media organization workflows in partnership with IT and Digital Asset Management teams.
• Produce, shoot, and edit video content to support shoreside initiatives, internal communications, and brand campaigns as assigned.
• Manage file transfers, encoding, and delivery for internal stakeholders, ensuring optimal formats for broadcast and digital use.

Technical and Project Management

• Support rollout and configuration of new broadcast and IPTV technologies, upgrades, and integrations.
• Track repair and maintenance activities across servers, receivers, and routing systems, coordinating vendor support as needed.
• Maintain system diagrams, technical documentation, and fleet broadcast schematics.
• Collaborate with IT, Engineering, and Newbuild teams on dry dock and newbuild projects.

Vendor and Financial Support

• Assist with vendor coordination, quote requests, PO creation, and invoice tracking to ensure accuracy and timeliness.
• Maintain organized records of contracts, renewals, and programming licenses.
• Support budget reporting and financial tracking for programming, content, and repair & maintenance lines.

Reporting and Analysis

• Maintain dashboards and reports summarizing fleet programming, equipment performance, and media system status.
• Support data-driven evaluations of programming trends, vendor performance, and content utilization.
• Prepare presentations and status reports for leadership and partner teams.

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications and Education

• Bachelor's degree in communications, Broadcasting, Media Production, or related field, or equivalent experience.
• 4–6 years of experience in Broadcast Operations, Media Management, or Post-Production environments.
• Strong understanding of broadcast workflows, IPTV systems, video servers (Castus preferred), codecs, and signal paths (SDI, NDI, MPEG, H.264).
• Hands-on experience with CMS, MAM/DAM systems, and cloud-based storage platforms, including AWS Glacier and S3.
• Proficient in video editing and production using Adobe Premiere Pro, After Effects, Adobe Audition and Media Encoder.
• Familiarity with live production environments and coordination of special broadcast events.
• Strong organizational, multitasking, and communication skills with attention to operational accuracy.
• Ability to work collaboratively with technical and creative teams under tight deadlines.
• The employee may move about the office complex, may travel to other office locations, and may lift, push, pull, or move 20-50 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel.
• This position requires up to 25% International travel. When in the office, 75% of the time work at the Production Studios North Miami and up to 25% of the time at Port of Miami office
• Visual requirements include distant, close and color vision, and ability to adjust focus.
• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Financial / Quantitative Responsibilities

• Familiar with budget forecasting, tracking and maintenance
• Ability to forecast costs and identify ROI on programming initiatives
• Ability to identify and recommend cost saving opportunities and operational efficiencies

How has the job grown

The Senior Specialist, Broadcast & Media position reflects the continued advancement and expansion of the Broadcast & Media department. As the program grows in scale and sophistication, this role reinforces operational excellence, creative consistency, and technical precision across the fleet; It supports the department’s commitment to innovation, high-quality production standards, and seamless integration of broadcast.

Internal/ External Relationships

The Senior Specialist, Broadcast & Media collaborates across departments to ensure the consistent execution of Celebrity Cruises’ broadcast and media initiatives.

Internal: Works closely with Hotel Operations, Entertainment Technical, Theatrical Production, Brand Strategy, Product Development, Marketing, and IT/Engineering to align programming, creative content, and technical systems with Celebrity’s brand standards. Partners with RCG Finance, Procurement, and Legal to support vendor management, budgeting, and compliance.

External: Coordinates with content providers, broadcast vendors, and production partners to manage programming delivery, technical support, and creative assets. Oversees relationships with media management and archival service providers (including AWS S3 and Glacier) and maintains direct communication with shipboard Broadcast teams to ensure seamless fleetwide operations.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations. The environment includes office location, and /or moving inside/outside the office. Responsibilities include traveling between numerous offices. A high noise level is possible if you visit shipboard or offsite locations.

While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 20-50 pounds, Visual requirements include distant, close and color vision, and ability to adjust focus.

This position requires up to 25% International travel. When in the office, 75% of the time work at the Production Studios North Miami and up to 25% of the time at Port of Miami office.

Other considerations: This role may include participation in team meetings, training sessions and company events as part of regular duties

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.