A successful candidate will play an active role in the City of College Park’s existing operational success. The purpose of the position is to support the Planner, Engineer, GIS Coordinator, ES and PC Inspector, Analysts, and Unit Managers positions.Independent judgment is required to identify, select, and apply the most appropriate of available guidelines and procedures, as well as interpret precedents. This position is responsible for serving as a project manager tasked with development, oversight, and/or leading multiple projects (independently or with a team); regulatory policy analysis; and policy implementation. The Special Projects Coordinator will perform complex technical, administrative, and professional work (e.g., data gathering/analysis, community engagement events, website updates, intergovernmental coordination, regulatory assessments/updates, and other duties as assigned) related to the Department’s community work program; Development Services Division priorities (i.e., land development, permitting, and building services); and coordinated activities with elected officials.
- Manage, direct, and evaluate assigned staff.
- Develops and oversees employee work schedules to ensure adequate coverage and control.
- Approves/processes employee concerns and problems, and counsels or disciplines as appropriate
- Assists with or completes employee performance appraisals.
- Consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
- Coordinate or manage assigned projects, programs, and activities; recommend, plan, administer, and evaluate policies, procedures, processes, systems, standards, and service offerings; and ensure projects are in compliance with priorities, goals, objectives, plans, specifications, agreements, contracts, policies, codes, ordinances, and regulations.
- Provides information and technical assistance to the project team, city staff, contractors, vendors, and other stakeholders.
- Serves as liaison between department head and department staff, team members, other departments, and outside agencies regarding projects and activities; represents department at meetings to provide department perspective in the absence of the department head; advises department and team of potential problems; and develops solutions and makes recommendations to address issues and problems.
- Monitor budgets of assigned projects; coordinate with assigned department in planning and cost estimating; prepare cost estimates for budget planning; provide justifications for requests; monitor and control expenditures for approved projects; track expenditures and pay requests; process purchase orders and invoices; and maintain related documentation.
- Issues and processes permit applications; maintain computerized files on permits and tracking of status; draft correspondences, including letters, memoranda, reports, and other documents from brief notes or written/verbal instructions.
- Coordinates reviews with departments such as Fire Marshal, Zoning, and Water/Sewer.
- Prepares written communications, presentations, charts, graphs, and technical reports using a variety of software applications.
- May operate a City vehicle in the performance of duties and/or attend training programs.
- Coordinates and manages departmental correspondence.
- Receives inquiries and complaints from the public; coordinates with others as necessary to obtain the required information; may compose appropriate written responses.
- Conducts training; writes and/or revises standard operating procedures and manuals; coordinates requests for information from the public, media, city staff, and elected officials; helps a variety of internal and external customers with information discrepancies, complaints, and other related information; and prepares and delivers reports, white papers, and presentations.
- Coordinates activities to ensure the timely submission of documents or information that may be required of staff personnel to complete a major project.
- Types drafts and completes documents of a variety of materials from written or verbal instructions.
- Reviews land development, building, preliminary plat, and final plat applications for completeness and accuracy.
- Answers inquiries via phone, email, and in-person regarding procedures, fees, and permit status.
- Performs other related duties as assigned.
- The omission of specific duties does not preclude the supervisor from assigning duties that logically relate to the position.
- Knowledge of Land development and permitting principles, Engineering, zoning, land use, skill in dealing with both public and private, skill in dealing with large-scale financial transactions.
- Knowledge of zoning and stormwater management ordinance.
- Knowledge of incentive programs of the City, County, and State.
- Knowledge of the City’s operations.
- Knowledge of the operation of general office equipment, including calculator, computer keyboard, computer word processing or other programs, telephone, telephone console, or copy machine as required.
- Knowledge of or ability to learn the department's rules, regulations, policies, and procedures.
- Knowledge of all municipal functions, contacts, and activities of various departments.
- Experience managing end-to-end requisition tracking and administrative oversight.
- Ability to analyze and evaluate procedures and work processes, and exercise appropriate judgment in establishing priorities and work methods
- Ability to organize and prioritize workload with attention to detail.
- Ability to understand and follow quickly and accurately oral and written instructions.
- Ability to understand and apply available guidelines to varied operational requirements, and to follow clearly stated oral and written instructions.
- Ability to communicate, meet, and deal with the public and employees in a pleasant, courteous manner.
- Ability to use software to enter application data, update records, and run reports.
- Ability to accurately record and transfer data from one source to another and to perform basic mathematical calculations.
- Ability to prepare clear and concise reports and maintain accurate records.
- Ability to maintain alphabetical and chronological files.
- Ability to maintain confidentiality related to documents, reports, correspondence, and calls.
- Ability to work independently without specific instructions.
- Must be able to use tact and courtesy in dealing with the public.
- Must be able to analyze and evaluate procedures and work processes and exercise appropriate judgment in establishing priorities and work methods.
- Must be able to establish and maintain effective working relationships and deal effectively and courteously with others, to work independently and in team settings.
- Understanding of building codes, zoning regulations, and planning principles.
- Must be able to type or use a personal computer with word processing and related software, and to enter and retrieve information with reasonable speed and accuracy.
- Moderate physical activity. Requires handling objects of heavy weight up to fifty (100) pounds, standing and/or walking for more than four (4) hours per day.
- Note: In compliance with the Americans with Disabilities Act (ADA), those functions of the job which are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be given careful consideration.
- Bachelor’s degree in business administration, Public Administration, or a related field.
- Five (5) years of experience in project or program management; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this classification.
- Three (3) years of progressively responsible administrative work, with some experience at the local government level preferred; equivalent combination of education and experience.
- Strong organizational and communication skills.
- Experience in communicating with diverse communities and in establishing and maintaining cooperative working relationships.
- Proficiency in MS Office Suite, as well as knowledge and understanding of the organizational structure, workflow, and operating procedures.
- Extensive hours and weekends will be required at times.
- Must possess a valid State of Georgia driver’s license.
- Pre-Employment screening is required: criminal background check and drug testing.
