Senior Software Engineer - DevOps RWF

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

We are hiring  Production Support Sr Engineer to join the (Platform Services Wealth Investment Management Technology Team.) The  Production Support Engineer will deliver enterprise capabilities that improve overall availability of 600 applications across the Wealth and Investment business lines. We are looking for a senior-level engineer who enjoys and thrives on solving complex problems through innovation impacting change at scale. 

You will join an elite team of engineers driving Technology's transformation by introducing enterprise capabilities and products, launching new platforms, building tools, automating away complex issues, and integrate with the latest technology. The team will leverage experience as software engineers and systems engineers/administrators and work closely with the rest of the WIM development and architecture teams. 
  
Key Responsibilities Include:

• Strong Operations and application support background with an expertise in writing code, building automation and enabling DEVOPS and SRE practices.
• Apply technology background in software engineering, SRE, multi Cloud platform management, DevOps, CI/CD, Observability, and Continuous Testing to deliver and introduce new technology capabilities to solve operational issues in a multi-cloud technology landscape
• Ensure the applications are available, have full-stack observability, and are integrated with CI/CD and always-on by introducing continuous improvement through code, automation, self E healing/autonomic capabilities, APIs, continuous testing (performance, smoke, regression, functional, chaos) and providing operational insight through analytics.
• Assess the availability of critical business flows, identify service level objectives and indicators, and conduct destructive and resiliency testing to reach 99.995% availability for the firm's critical products and services leading to improved customer experience and customer satisfaction.
• Instrument applications for enterprise observability through Application Monitoring, Logging, Visualization, Analytics, and AI/ML.
• Explore continuous inspection capabilities code quality to identify problems before they manifest in production.
• Introduce and expand AIOps, ChatOps, NoOps, build machine learning (ML) models and algorithms, and robotic process automation (RPA) to solve complex operational and systemic issues, and to improve availability of products to customers.
• Share support responsibilities for critical applications, to identify systemic issues, conduct blameless post mortems, root cause analysis, and introduce strategic solutions in code that solve the problem and eliminate repeat issues. 

RWF - Please note that "RWF" is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job. 

• 7+ years of software engineering experience
• 5+ years of product development or product management experience
• 3+ years of build-deploy automation and configuration experience within the Linux and Unix environment
• 3+ years of experience with Waterfall and Agile project methodologies

• An industry-standard technology certification
• Strong verbal, written, and interpersonal communication skills
• Ability to interact with all levels of an organization
• Excellent verbal, written, and interpersonal communication skills
• 5 + years of experience developing or supporting IT Service Management solutions
• 3+ years of experience with Cloud technologies

• An industry-standard technology certification 
• 7+ years of front end software engineering experience
• Experience with system administration across multiple platforms 
• Experience with one or more software development languages: Java, JavaScript, Ruby, Python, JSON, Angular, NodeJS
• Experience with one or more CI/CD and Automation tools: Jenkins, Gradle, Maven, Git, SonarQube, Artifactory, Ansible, Puppet, Apigee
• Experience with one or more Observability/Monitoring tools: Elastic, Kibana, Grafana, AppDynamics, New Relic, DataDog, Kafka, CloudWatch, Jaeger, Zipkin, Big Panda, Splunk, TrueSight
• Experience with one or more Testing Frameworks: Selenium, JMeter, Blazemeter, Performance Center, Perfecto, Cucumber, Gherkin, ALM, Gremlin, Chaos Monkey, Chaos Toolkit, Simian Army, Toxi Proxy
• Experience with one or more OS and Platforms: AWS, PCF, PKS, Kubernetes, OpenShift, Linux, Azure, Windows, VMware
• Experience with one or more Data/Data Structures: Kafka, Apache Airflow, Logstash, Spark, Oracle, SQL, Mongo, Hadoop, Cloudera,  AWS EMR, S3
• Knowledge of one or more additional capabilities: AIOps (Moogsoft, BigPanda, UIpath), Robotic Processing, Automation, Artificial Intelligence (AI)/Machine Learning (ML) Frameworks, Capacity Management

• Willingness to work on-site at stated location on the job opening

MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
NC-Charlotte: 300 S Brevard St - Charlotte, NC
MN-Minneapolis: 550 South 4th St - Minneapolis, MN

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.