Systems Operations Engineer RWF

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

This position is responsible for managing and monitoring all installed systems and infrastructure. Install, configure, test and maintain operating systems application software and system management tools. Ensure the highest levels of systems and infrastructure availability. Maintain security back-up, and redundancy strategies. Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. Participate in the design of information and operational support systems. Provide 2nd and 3rd level support for Systems and liaise with vendors and other IT personnel for problem resolution. Understands compliance and risk management requirements for supported system area. May assign tasks and/or project resources; provides work direction and monitors work progress and adherence to technical process controls/standards. 

RWF – Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.

• 5+ years of systems support analysis experience demonstrated through work or military experience
• 3+ years of experience working in managed services as demonstrated through work, military, or education
• 3+ years of operations environment experience
• 3+ years of information technology experience
• 3+ years of application production support experience

• Experience supporting an enterprise-level environment
• Ability to interact with all levels of an organization; including management
• Strong team or technical leadership experience
• Strong verbal, written, and interpersonal communication skills
• Ability to identify risk factors and ensure enactment of appropriate controls
• Ability to track and monitor project progress, identify project and process gaps, recommend controls and communicate progress to business leaders
• Ability to effectively partner and influence at the executive level
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Ability to present to senior level executives
• Strong analytical skills with high attention to detail and accuracy

• Collaborative, team player who knows how to help coordinate efforts and get things done
• Experience with formally-tracked issues and corrective actions
• Understanding of process and technology risks
• Experience working within large Financial Services Companies and across a variety of platforms/technologies.
• Experience with Agile Development methodology and adopting DevOps practices.
• Application Production Support Experience

• Ability to work additional hours as needed

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.