Position Purpose:
This role will have ownership of the end-to-end process for THD Tax collection strategy. The person in this role will have the following responsibilities aimed at achieving our strategic goal: Ownership of the process for product and services taxability as a reviewer. Responsible for process improvement and documentation of all our tax applications. Maintain our control environment. Maintain the relationship with Tax Engine Vendor. Have sole responsibility for controls of our Sales Tax Refund process. Provide support for Tax Commons initiatives and act as Lead POC for the engineer, UX and product team on day-to-day management of the development effort. Assume ownership of Tax Holiday process including research, product mapping, store communications and support to our stores during the events. Implement audit related remediation around Tax API. Primary owner of the subsidiary Tax application and vendor relationships. Responsible for process improvement and any automation initiatives. Provide support for Audit on Tax calculation and product/services related issues. Assume ownerships of customer-facing inquiries (calls and emails) escalated from the offshore teams. Limited coaching and mentoring for the Staff.
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