Senior Quality Assurance Engineer (End-to-End Test Lead)

Robert Half
Grand Rapids, MI

About the Role

We are seeking a Senior Quality Assurance Engineer / End-to-End Test Lead to support large-scale retail technology initiatives for a fast-paced enterprise environment. This role is ideal for an experienced QA professional with strong retail domain expertise, hands-on test automation experience, and a proven track record leading end-to-end testing efforts across large teams and complex projects.

The ideal candidate will be comfortable coordinating testing activities across multiple stakeholders, driving quality assurance strategies, and ensuring successful delivery of enterprise retail systems and applications.

Key Responsibilities

  • Lead and coordinate end-to-end testing activities across large-scale retail technology projects
  • Collaborate with cross-functional teams including developers, business analysts, product owners, and project managers
  • Develop and execute comprehensive QA strategies, test plans, and test cases
  • Drive defect tracking, root cause analysis, and issue resolution throughout the testing lifecycle
  • Support and contribute to automated testing efforts and quality engineering best practices
  • Ensure testing coverage across integrated retail systems, applications, and workflows
  • Provide status updates, testing metrics, and risk assessments to leadership and stakeholders
  • Act as a Subject Matter Expert (SME) within retail systems and quality assurance processes
  • Mentor junior QA team members and help drive continuous improvement initiatives


Required Qualifications

  • Proven experience successfully leading and coordinating end-to-end testing efforts for large teams and enterprise-level projects
  • Strong hands-on experience with test automation tools and frameworks
  • Deep understanding of retail business processes, retail systems, and domain-specific testing requirements
  • Experience working within Agile and fast-paced delivery environments
  • Strong analytical, troubleshooting, and communication skills
  • Ability to manage multiple priorities and collaborate across distributed teams


Preferred Qualifications

  • Prior experience serving as a QA Lead or Senior Test Engineer within retail organizations
  • Experience testing integrated enterprise platforms and large-scale retail applications
  • Exposure to automation frameworks, CI/CD pipelines, and modern QA methodologies

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