Senior Product Manager, Fraud

Our Sr. Product Managers obsesses over their customers and pride themselves on developing features their customers love. They track the behaviors and outcomes of every feature they launch, only to keep improving the journey with each release.  They listen to customers, their teams, stakeholders, SMEs across the empire while always considering the overall strategy of Caesars when they are creating, prioritizing, and sometimes negotiating items their team’s backlogs and roadmaps.   Sr. Product Managers are natural leaders who inspire and deliver. 

We are seeking a customer-focused and highly analytical Sr. Product Manager to help drive our Fraud Prevention, Risk Decisioning, and Payment Integrity capabilities and reports to our Director of Product, Fraud & Payment Integrity.

In this role, you will contribute to the product strategy and own the execution of features, tools, and platforms that protect our customers and our business from fraud and payment risk. You’ll collaborate closely with the Director of Product to shape the roadmap, translate business requirements into actionable product work, and deliver solutions that support the payments processing business with robust fraud controls that delivers frictionless user experiences.

You will work cross functionally with teams across Fraud, Risk, Payments, Data Science, Engineering, Compliance, and Customer Support to deliver impactful products in a highly regulated, high-volume environment.

• Deliver and iterate on robust features across fraud prevention, payment and player risk, and payment integrity
• Incorporate your Product Manager skillset and industry expertise with the development and roadmap prioritization with the Product Director
• Capture, define and prioritize requirements for fraud detection tooling, rules engines, decisioning workflows, and identity verification systems while cultivating strategic alignment across Fraud, Risk, Payments, Compliance, Engineering, and Operations to ensure successful product launches

• Collaborate with the Sr Product Director, Payments and Fraud to create the product strategy and roadmap for our Payments and Risk Platforms. Your Subject Matter Expertise will directly impact several KPIs such as
  • Payments transactions including deposit and withdrawals
  • Product Fraud and risk mitigation
  • Transaction integrity and intelligence
  • Treasury, settlements and reconciliation
  • Operational dashboards, data and reporting
• Partner with Engineering, QA, and Delivery teams to ensure stable deliveries
• Translate customer research, regulatory updates, and market insights into clear priorities and scalable solutions
• Champion a customer first, research driven culture while balancing risk/fraud and regulatory constraints
• Cultivate strategic alignment across Growth, Risk, Compliance, Fraud, Payments, Engineering, Data Science, UX, Marketing, and Customer Operations teams
• Build, monitor and communicate results of real-time visibility into funnel health and account outcomes (dashboards, leading indicators, anomaly detection, alerting)
• Combine qualitative and quantitative inputs (UX research, usability tests, VOC, cohort and funnel analytics) to identify high leverage product improvements

• Own the prioritization framework and process to balance business, engineering and stakeholder requirements

• As our payment industry SME, you will communicate relevant payment industry trends with data backed recommendations and tradeoffs to senior leadership

• Your ownership, vision, and ability to deliver will directly impact several KPIs such as
•  Fraud Loss Rate
• Chargeback Rate & Disputes KPIs
• False Positive & Customer Friction metrics
• Payment Authorization Rates
• Identity Verification Pass Rates
•  Account Takeover (ATO) risk metrics
• Manual review efficiency & decision accuracy