About the Firm
A market-leading private credit manager and direct lender specializing in financing solutions for companies backed by private equity sponsors.
About the Role
The Senior Manager, Website & UX Strategy is responsible for day-to-day management, strategic direction, and continuous optimization of the firm's website ecosystem. Sitting at the intersection of website operations and UX/UI strategy, this role leads the ongoing evolution of the firm's digital experience - including platform capabilities, user experience, design systems, and analytics.
Key Responsibilities
- Own the day-to-day management and long-term evolution of the firm's website portfolio, supporting the transition to a scalable global model
- Serve as the primary website product owner — setting standards, governing usage, and ensuring sites are accurate, compliant, accessible, and high-performing
- Lead major website initiatives including redesigns, platform upgrades, CMS migrations, and new site launches from strategy through execution
- Conduct ongoing site audits to identify opportunities in usability, design consistency, content effectiveness, accessibility, and performance
- Apply user research, audience analysis, and competitive reviews to inform experience decisions
- Translate user needs and business goals into clear requirements including user journeys, wireframes, prototypes, and functional specs
- Partner with content owners on website content strategy, ensuring alignment with brand and regulatory standards
- Define and own the web analytics ecosystem (GA4, GTM, dashboards) and performance measurement
- Serve as hands-on backup across the digital team as needed
Qualifications
- Bachelor's degree or equivalent
- Significant experience designing and managing website experiences, preferably in financial services targeting institutional and intermediary audiences
- Advanced, hands-on experience with CMS/DXP platforms such as WordPress, Adobe Experience Manager (AEM), Sitecore, or equivalent
- Strong UX/UI experience — user journeys, experience frameworks, wireframes, and prototypes; proficiency with Figma
- Experience conducting user research, competitive analysis, and stakeholder interviews
- Working knowledge of digital analytics (GA4, GTM) and applying insights to optimization
- Experience contributing to or governing design systems and digital standards
- HTML, CSS, and JavaScript experience a plus
Compensation & Benefits
Competitive base salary plus performance bonus. Benefits include 401(k) match, generous PTO, comprehensive medical/dental/vision, parental leave, fertility and family planning programs, concierge medical services, financial planning support, and firm-sponsored gym memberships.
