Senior Manager, Key Accounts — North America

Senior Manager, Key Accounts — North America

Location: New York, NY | Hybrid | Reports to: SVP, Sales

Overview: The Senior Manager, Key Accounts, North America is the primary liaison for retailer buyers and planners across the region. This role is responsible for delivering sales plan objectives, including retail, gross, and net targets, while driving strategic growth across key partners.

CORE RESPONSIBILITIES

• Account Leadership and Strategic Growth:

• Build and maintain strong relationships with key retail partners.
• Develop and implement plans that drive growth and maximize revenue.
• Drive revenue growth by uncovering up-sell and cross-sell opportunities and securing new business through strategic prospecting and relationship development.
• Manage travel retail.
• Identify areas of opportunity for new businesses, including gyms, wellness and hotel spas, to grow market share.

• Cross-Functional Partnership and Communication: 

• Serve as a liaison between customers and internal teams.
• Support marketing, digital, VM, and planning teams.
• Partner with Trade Marketing on go to market retailer strategies.

• Performance management and Insights:

• Lead business reviews and forecast sales.
• Analyze sales trends versus budget and provide actionable insights to internal and external stakeholders.
• Stay informed on industry trends.

• Commercial Operations: 

• Negotiation contracts, including terms and pricing. 
• For retail operations, ensure adherence to best-practice guidelines
• Manage launches and optimize assortments.
• Oversee budgets while managing FOC, sampling, GWP budgets and agency field teams.
• Own box programs for marketing opportunities and liquidation.
• Resolve client challenges and offer proactive solutions.

CANDIDATE PROFILE

- 6–8 years of relevant experience; preferably in the beauty space. 

- Exceptional interpersonal and communication skills.

- Strong analytical and problem‑solving skills.

- Highly organized and self‑motivated.

- Familiarity with CRM and Microsoft Office.

- Collaborative and results-driven.

KEY QUALIFICATIONS

- Consumer‑centric mindset.

- Thrives in fast‑paced environments.

- Collaborative team player.

- Takes ownership.

- Entrepreneurial and strategic thinker.

- Results‑driven.

- Positive and energetic.

COMPENSATION & BENEFITS

- Comprehensive PTO including holidays and Summer Fridays.

- Hybrid work schedule.

- Medical, dental, and vision coverage.

- 401(k) with a company match.

- Salary range: $135,000–$150,000 (NYC-based).

About Grown Alchemist:

GROWN ALCHEMIST was born from the belief that skin health + wellness is holistic, impacted by the world around us. Our solution; high-performance, clinically proven formulations and services using advanced plant and bio-tech ingredients. Working with your skin biology inside + out. Better absorbed, better utilized, better results - creating optimum conditions for you + your skin to thrive. The Alchemy Of Total Skin Health. Plant Powered. Science Boosted. 

Grown Alchemist is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment, where everyone feels respected and valued. We recruit positive minded people who share our core values and our commitment to sustainability.