Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE: To accurately and timely enforce all lease provisions of assigned portfolio between Ross and its Landlords including but not limited to the processing, review or audit of Landlord billed CAM Reconciliations, Real Estate Taxes, and Reduced Occupancy (ROP) claims. Furthermore, to assist the Manager with special projects, while assisting the department to meet its annual goals. Some travel may be required.
The base salary range for this role is $81,000 - $121,800. The base salary/ range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS:• Act as the primary contact between the Company and its Landlords on all matters concerning CAM, Real Estate Taxes, Insurance, Reduced Occupancy, and Account Reconciliation issues, while maintaining good working relationships.
• Maintain a thorough knowledge of Lease provisions. Analyze, review, and perform desktop audits of Landlord billings for CAM, Real Estate Tax, and Insurance. Negotiate with landlords to resolve any conflicts and escalate to Management as necessary. Review Landlord operating cost budgets and establish monthly impounds or fixed expense schedules. Review / Maintain store lease audit data in Sitelink.
• Review Lease Co-Tenancy provisions and all available resources and documents for Reduced Occupancy (ROP) claims. Prepare ROP claim packages for new violations, and packages for cures or cessation of Substitute Rent payments. Escalate Reduced Occupancy claim disputes to Management as necessary. Validate and maintain current co-tenancy data in Sitelink.
• Assist Managers with complex ROP and CAM/Tax/Ins dispute reviews, the management of third-party auditor claims, the review and updating of procedures, and the testing and development of Sitelink.
• Provide training support for new Property Management associates.
• Review and reconcile Landlord Accounts Receivable (AR) ledges as necessary and resolved any AR issues or disputes with Landlords.
• Review and respond to estoppel and waiver requests.
• Complete projects or tasks as assigned, including review of Capital Expenditure Requests (CERs), Lease Accounting accrual analysis, and other miscellaneous projects.
• Complete weekly cost reports, impound reviews and other forecasting and reporting as assigned.
COMPETENCIES:• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Minimum of 4-6 years of Property Management or Lease Administration experience in a retail environment.
• BA degree or equivalent Property Management experience in a retail environment.
• Property accounting experience preferred.
• Must have the ability to understand legal terminology and interpret lease clauses.
• Must have excellent negotiating skills.
• Must have excellent verbal and written communication skills.
• Must have excellent organizational skills and be detail oriented.
• Must be a self-starter and have the ability to prioritize and multi-task in a face-paced environment.
• Must have the ability to work independently with minimal management oversight.
PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
This position may be performed remotely anywhere within the United States.
SUPERVISORY RESPONSIBILITIES:Indicate the job titles directly supervised by this position.
None
DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. #LIHYBRID