Senior GTM Recruiter (Contract)

About Us

Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.

Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work. Built on a CX-native foundation, Observe.AI works with 300+ global brands in Financial Services, Insurance, Healthcare and Consumer Services, including brands like DoorDash, Affordable Care, to improve customer satisfaction, boost productivity, and deliver consistent, scalable performance across every customer interaction.

Why join us

Join Observe.AI at a pivotal stage of growth and help scale high-impact GTM teams for a category-leading AI company transforming customer conversations through voice AI and conversational intelligence. This role is ideal for someone who has scaled talent in fast-growing startup environments, thrives in ambiguity, operates with a strong hustle mindset, and wants to partner closely with business leaders to drive meaningful hiring impact.

What you’ll be doing

• Own end-to-end recruiting for US GTM & Technical Non-Engineering RolesPartner closely with hiring managers and leadership to understand talent needs, hiring priorities, and ideal candidate profiles
• Build strong talent pipelines through proactive sourcing, market mapping, referrals, and outbound recruiting strategies
• Drive high-quality candidate experience throughout the hiring lifecycle
• Manage offer negotiations and help close top talent in a competitive market
• Bring talent market insights, compensation intelligence, and competitive hiring data to stakeholders
• Ensure hiring velocity, funnel health, and strong process rigor across all searches

What you bring to the role

• 10+ years of recruiting experience with significant exposure to US GTM hiring
• Strong track record hiring for SaaS / AI / enterprise technology companies
• Deep expertise hiring Sales, CS, SE, and broader GTM talent
• Strong sourcing capability with LinkedIn Recruiter, X-Ray search, talent intelligence platforms, and modern AI sourcing tools
• Excellent stakeholder management and executive communication skills
• Ability to operate independently with urgency, ownership, and high accountability
• Comfortable in ambiguous, fast-changing startup environments