Senior Food & Beverage Manager

Hotel Wailea
Kihei, HI

Job Summary:

The Senior F&B Manager is responsible for planning and directing all F&B operations while maintaining high standards of food, service, health and safety and ensuring the efficient and profitable business performance and the optimal utilization of staff and resources. This role leads the team, manages financial performance, and upholds brand standards while fostering a positive work environment.


Pay: $90,000.00 - $105,000.00 per year


Essential Job Functions:

  • Manage the restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
  • Directly perform hands-on work on ongoing basis to train employees and respond to customer service needs
  • Provide overall leadership, recognize and motivate members of the team
  • Control day-to-day operations by scheduling labor, ordering supplies
  • Control profit and loss by following cash control/security procedures, maintaining inventory, managing inventory, labor, reviewing financial reports and taking appropriate actions
  • Develop strategies to increase revenue and profitability
  • Recruit, interview and hire staff and conduct performance appraisals
  • Create a positive, motivated, and team-oriented work environment
  • Handle employee relations issues and resolve conflicts professionally
  • Provide guests with accurate information regarding the restaurant and its operations
  • Ensuring excellent levels of customer service on all shifts and properly handles guest concerns to facilitate repeat business
  • Respond to customer feedback, complaints, and special requests
  • Maintain a strong presence on the floor during service
  • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
  • Communicates daily with Chef De Cuisine/ Executive Chef and/or Sous Chef in charge, providing current information on large parties of expected VIPs
  • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action
  • Ensures compliance with local Health Department regulations for sanitation and compliance with all state and federal regulations regarding food and alcoholic beverage service. Performs other job-related duties as assigned.
  • Nights, weekends, and holidays as needed.
  • Shifts can be 10+ hours


Education:

  • College degree and/or equivalent work experience in Food & Beverage


Required Experience:

  • Minimum 2 years restaurant management experience in fine dining operation
  • Excellent knowledge of computer applications and POS system
  • Knowledge of local health codes and sanitation laws
  • Knowledge of inventory ordering system and POS system


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Food provided
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Pet insurance
  • Professional development assistance
  • Relocation assistance
  • Vision insurance


Work Location: In person

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