Senior Field Service Engineer - Eastern USA

Scientific Search
Warrendale, PA

Senior Field Service Engineer / Lead Field Service Specialist

Location: Warrendale, PA (Eastern USA Coverage)

Step into a pivotal role where your technical expertise directly impacts mission-critical systems and customer success. As the top field authority, you’ll lead high-stakes installations, solve complex challenges, and elevate service excellence across a dynamic and fast-moving environment.

Why You Should Apply

  • Be the go-to expert for advanced system troubleshooting and escalations
  • Lead flagship installations and influence service strategy
  • High-impact role supporting key and executive-level customers
  • Extensive travel exposure across the Eastern U.S.

What You’ll Be Doing

  • Lead complex system installations, upgrades, and critical deployments
  • Act as final escalation point for advanced technical issues
  • Perform deep root-cause analysis across integrated systems
  • Mentor and develop Field Service Engineers and support teams
  • Improve system reliability, uptime, and maintenance strategies
  • Partner cross-functionally with R&D and Operations on improvements
  • Represent my client during high-visibility customer situations

About You

  • Expertise in servicing highly complex, integrated systems
  • Advanced diagnostic skills across multi-system environments
  • Ability to lead technically without formal authority
  • Comfortable handling executive-level customer interactions
  • Flexible for short-notice, high-priority travel deployments

How To Apply

We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to js@scientificsearch.com and tell me why you’re interested. Or, feel free to email your resume. Please include Job#19873

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