About FashionPass
FashionPass is an online, subscription-based clothing and accessory rental service for women. We are revolutionizing the retail industry as we know it and we are on a mission to empower women to look and feel like the best version of themselves one outfit at a time.
We strive to bring an empathetic mindset to work everyday for the betterment of our entire community - our team members and customers. We are committed to building and growing empathetic leaders throughout the organization to continue to fuel our success and the development of our outstanding team members. From top to bottom, our team fosters a collaborative environment where we focus on getting it right rather than being right.
About the Role
We are seeking a Senior Product Manager to drive strategy, execution, and cross-functional alignment across key areas of our product ecosystem. This role sits at the intersection of customer experience, operations, and technology, and will play a critical role in scaling our platform.
As a Senior PM, you will be the senior level individual contributor owning major product initiatives end-to-end, and influencing company-wide priorities as part of a lean-cross functional team. You will work closely with engineering, operations, merchandising, and leadership to deliver impactful, data-driven solutions. We are looking for someone who is excited about leveraging AI and automation to drive efficiency, unlock insights, and scale impact across the business.
This role offers direct visibility with senior leadership and a genuine path to Director-level scope as we grow. This role will report to our Director of Strategy.
What You'll Do
Product Strategy & Ownership
- Own and drive the roadmap for core product areas (e.g., customer experience, logistics, internal tools)
- Identify opportunities to improve key business metrics including retention, conversion, and operational efficiency
- Translate company goals into clear product strategies and actionable plans
Execution & Delivery
- Lead cross-functional teams to deliver high-impact features and improvements
- Write clear product requirements and ensure timely execution from concept to launch
- Balance short-term wins with long-term platform scalability
Data & Decision-Making
- Define success metrics and analyze product performance
- Use data, customer insights, and experimentation to inform decisions
- Continuously iterate and optimize based on results
AI & Operational Efficiency
- Identify and implement opportunities to leverage AI and automation to improve internal workflows, decision-making, and customer experience
- Partner with engineering and business teams to integrate AI-driven tools and solutions across product and operations
- Continuously evaluate emerging technologies to help scale the business efficiently as a lean team
Cross-Functional Leadesrhip
- Partner with engineering, design, operations, and merchandising teams
- Act as a key connector between business and technical teams
- Influence stakeholders and drive alignment across the organization
- Help establish best practices across product development and execution
- Contribute to building a strong product culture
Qualifications
- Bachelor’s Degree in Business, Computer Science, Analytics or a related field
- 5–8+ years of product management experience
- Experience in consumer products, e-commerce, marketplace, or subscription businesses
- Strong interest in and experience leveraging AI tools (e.g., ChatGPT/Claude, automation platforms, data tools) to drive efficiency and improve workflows
- Ability to think creatively about how AI can enhance both customer experience and internal operations
- Experience with logistics, supply chain, or operations-heavy products
- Familiarity with data tools (SQL, Looker, etc.)
- Experience scaling products in high-growth environments
- Strong track record of owning and delivering impactful product initiatives
- Experience working closely with engineering and cross-functional teams
- Highly analytical with strong problem-solving skills
- Excellent communication and stakeholder management abilities
- Ability to thrive in a fast-paced, startup environment
Benefits & Perks
🏥 Health Benefits
💰 401(k)
👚 FashionPass Membership
👖 Casual dress
🎉 Collaborative hybrid office environment (3–4 days onsite)
