The Essentials:
- Schedule: Exempt Full-Time
- Location: Fairlawn, OH
- Specialties: Outpatient Clinic Operations
- Travel: Required to travel between clinic locations as needed
What You’ll Do:
- Provides enterprise-wide strategic, operational, clinical, and financial leadership across the orthopedic service line, including outpatient practices, hospital-based services, ambulatory surgery centers, and ancillary services.
- Serves as a senior operational leader and trusted partner to executive leadership and orthopedic physicians, accountable for service line performance including quality outcomes, patient experience, access, physician engagement, financial results, and growth.
- Advances organizational strategy by standardizing operations, optimizing access and throughput, driving quality and safety, and fostering high-performing teams to deliver patient-centered care.
- Leads the development and execution of the orthopedic service line and practice operations strategy aligned with organizational priorities. Serves as a senior operational partner and liaison to orthopedic physicians, physician leaders, and executive leadership. Co-facilitates physician practice management task force, ensuring physician input informs operational strategy.
What We’re Looking For:
- Education: Bachelor’s Degree required, in health-related field preferred; MBA, MHA or MHSA highly preferred.
- Experience: 7-10 years of demonstrated leadership and management experience required; 4+ years’ experience in outpatient operations management and experience managing multiple healthcare clinic locations; in-depth experience working with multiple providers and a large non-provider staff preferred; proficient knowledge of the clinic’s equipment and supplies necessary to deliver quality patient care.
- Skills: Proficient in Word, Excel, PowerPoint programs; Basic knowledge of Orthopaedic, Sports, Emergency Department (ED) medicine, and Plastics and medical terminology; demonstrated business acumen; general financial analysis skills; excellent interpersonal skills; demonstrated excellent supervisory skills; good problem solver, independent thinker and detail oriented.
- License/Certifications: Current or previous license to practice as registered nurse in the State of Ohio preferred.
Build Your Career with Crystal Clinic Orthopaedic Center
At Crystal Clinic, people come first—patients and team members alike. Whether you’re starting your career or bringing years of experience, you’ll find a supportive environment where you can grow and make a real difference. Join our 5-star team of experts in orthopedics and plastic/reconstructive care, with over 50 board-certified physicians and 15+ locations across Northeast Ohio.
What We Offer:
Comprehensive Medical, Dental & Vision
100% Employer-Paid Life, Short- & Long-Term Disability
401(k) + PTO
Voluntary Pet, Home, and Auto Insurance Benefits
Tuition Reimbursement
Employee Assistance & Wellness Programs
