Senior Director CDI and Coding - Remote Most States Eligible

Senior Director CDI and Coding - Remote

The Senior Director CDI and Coding will be responsible for the management, implementation and execution of revenue cycle improvement initiatives for CDI and Coding functions/work that is insourced and outsourced.  This position will act as the liaison between stakeholders of CDI and Coding vendors and Shared Services Revenue Cycle leadership. This position is responsible for process improvement work to optimize people, processes and technology utilized for specific revenue cycle functions by Providence and Providence vendors building effective partnerships and promoting collaborative relationships with Providence leaders, caregivers and multiple vendors. This position will work with internal and external partners to align and maintain best practice standards and quality commitments while ensuring that key stakeholders are kept fully informed on performance and other important factors.

This leader will work to strategically support workflow standardization and process improvement efforts in alignment with overall system needs as well as vendor/partner needs.  The position will be responsible for process improvement work to optimize people, processes and technology, and must have in-depth knowledge of revenue cycle functions. This leader maintains current knowledge of industry trends and regulatory requirements.

The position requires a hands-on, self-motivated individual who thrives in a fast-moving, dynamic environment within a challenging and evolving industry. This key leader champions a mission-driven culture that embodies the organization's core values of compassion, dignity, justice, excellence, and integrity. This leader must inspire, mentor, and cultivate critical relationships with executives to drive operational outcomes in their assigned area(s).

Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Essential Functions:

• Monitors and manages assigned revenue cycle functions that are performed internally by Providence, and by vendor parties.

• Manages relationships with executive leaders and external stakeholders, ensuring alignment between all parties by fostering an environment of collaboration in pursuit of common goals.

• Identifies opportunities, defines problems and their root causes and consistently displays awareness to the needs of internal and external clients. 

• Maintains clear communication with clients regarding mutual expectations.

• In collaboration with Providence Revenue Cycle leaders, and other stakeholders, recommends enhancements and updates to drive necessary efficiency and performance.  Communicates ideas or positions in a persuasive manner that builds support, agreement and/or commitment.

• Provides solutions that lead to sharing of best practices and alternate approaches that help ensure performance improvement.

• Manages applicable means of communication for stakeholders that outline the avenues for success, potential barriers to avoid, and appropriate actions to take, etc., to optimize Revenue Cycle processes and efficiency.

• Establishes standards and processes to measure performance and ensure continuous improvement.

• Point of contact and escalation for revenue cycle issues and concerns. Work with revenue cycle leadership to resolve and assure the resolution is communicated timely.  Monitors raised issues for outcome and closure.

• Actively supports and incorporates the mission and core values into daily activities. Treats all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others.

• Maintains confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information.

• Demonstrates service excellence and positive interpersonal relations in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, vendors and community members, so that positive relations are maximized.

• Consistently demonstrate and incorporate principles of safety and infection control into daily activities as outlined in Environment of Care, Infection Control, and Exposure Control manuals and department safety policies/procedures. Maintains knowledge of work-appropriate aspects of environment of care programs complies with policies and reports unsafe conditions. Successfully completes Environment of Care HealthStream modules in the required timeframes and participates in fire drills and emergency exercises.

Required Qualifications: 

• Bachelors Degree in Healthcare Administration, Business Finance or relevant area of experience or an equivalent combination of education and experience. 
• 10 or more years Progressive responsible experience in Healthcare Administration and/or Operations with an emphasis on management, business or account management
• 8 years Leadership experience
• 10 or more years Background in ICD10 Coding and official hospital coding guidelines
• 10 or more years Background in Clinical Documentation Improvement (CDI) best practices, processes and guidelines

Preferred Qualifications: 

• 2 years In depth experience with Epic and an understanding of best practice infrastructure to drive optimal revenue cycle performance

Salary Range by Location:

AK: Anchorage: Min: $71.15, Max: $112.34

AK: Kodiak, Seward, Valdez: Min: $74.17, Max: $117.10

California: Humboldt: Min: $74.17, Max: $117.10

California: All Northern California - Except Humboldt: Min: $83.21, Max: $131.38

California: All Southern California - Except Bakersfield: Min: $74.17, Max: $117.10

California: Bakersfield: Min: $69.76, Max: $112.29

Idaho: Min: $63.32, Max: $99.96

Montana: Except Great Falls: Min: $57.29, Max: $90.44

Montana: Great Falls: Min: $54.27, Max: $85.68

New Mexico: Min: $57.29, Max: $90.44

Oregon: Non-Portland Service Area: Min: $66.33, Max: $104.72

Oregon: Portland Service Area: Min: $71.15, Max: $112.34

Texas: Min: $54.27, Max: $85.68

Washington: Western - Except Tukwila: Min: $74.17, Max: $117.10

Washington: Southwest - Olympia, Centralia & Below: Min: $69.76, Max: $112.29

Washington: Tukwila: Min: $74.17, Max: $117.10

Washington: Eastern: Min: $63.32, Max: $99.96

Washington: South Eastern: Min: $66.33, Max: $104.72

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.