Why Join EVDD?
Ford’s Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company’s vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. You’ll join an agile team of doers pioneering our EV future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.
Modern vehicles are increasingly software-defined, connected, and intelligent. Delivering a best-in-class ownership and service experience now depends on Ford’s ability to detect, understand, diagnose, and resolve complex software and electronics issues quickly and accurately. That is why Ford is investing in an End-to-End Software Diagnostics & Observability initiative focused on transforming how vehicle issues are understood across engineering, diagnostics, and service workflows.
We are overhauling our global legacy systems to build a state-of-the-art End-to-End (E2E) Software Diagnostics & Observability platform. This is the "nervous system" for our next generation of vehicles; an intelligent pipeline that integrates embedded telemetry, cloud-based data lakes, and AI reasoning engines to resolve complex issues before they impact the customer. This platform helps engineering teams detect and resolve vehicle software issues with the precision and speed demanded by modern software-defined vehicles.
Do you want to help define the future of AI-enabled diagnostics for next-generation vehicles? Ford’s team is a fast-paced, highly collaborative organization that translates advanced technical strategy into deployable capabilities. If you are passionate about AI/ML, complex systems, embedded software, and solving real-world engineering problems at scale, consider joining our forward-thinking team.
The Mission: Building the Nervous System of the SDV
The Role: As the Senior Cloud Infrastructure Engineer, Connected Vehicle Division. You will be part of a team charged with building the operational intelligence for the State-of-The-Art AI-powered Embedded Vehicle Diagnostics capabilities that combine vehicle signals, diagnostics, logs, engineering knowledge, service procedures, and intelligent reasoning to improve case quality, accelerate fault isolation, guide next-best actions, and support scalable human-in-the-loop escalation. This initiative sits at the intersection of software-defined vehicles, telemetry, cloud services, diagnostics, observability, and AI/ML engineering. We made history and now we work to transform the future; for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
In this position...
In the Senior Cloud Infrastructure Engineer, Connected Vehicle Division position, you will architect and scale the cloud infrastructure foundation powering Ford’s next-generation Software Diagnostics & Observability platform. You will shape infrastructure modernization and automation initiatives as well as architect and use GCP in an enterprise environment with multiple user profiles with high level of autonomy and visibility.
This opportunity will design resilient, production-grade infrastructure automation frameworks and directly influence how next-generation connected vehicles detect, diagnose, and recover from software and electronics failures in production environments.
What you'll do...