Program Manager, Business Process Management (Contract)
Location: San Jose, CA 95110 and Lehi, UT 84043 (prefer UT)
Duration: 5/04/2026 to 11/27/2026
Team: Buying Programs
The Opportunity
As a Program Manager for the Buying Programs Business Process Management team, you will play a pivotal role in driving scalable, strategic, and cross-functional initiatives aimed at transforming how we sell and enhancing the customer experience.
You will collaborate closely with cross-functional teams across Finance, Operations, IT, Platform Engineering, and BUs to drive execution on key initiatives. These include new product launches, platform enhancements, process optimization, and customer experience improvements - all aligned to support Adobe’s growth objectives.
Key Responsibilities
Work effectively with cross-functional teams (Engr, Q2C, BU/Go-to-market) at all levels to drive UAT and Production Validation preparedness and execution for new platform capabilities and product launches.
Develop and manage detailed workback schedules to track key operational tasks throughout the project lifecycle.
Build a UAT tracker and testing sprint schedule to plan resourcing around UAT asks.
Provide timely status updates, proactively identify roadblocks, and guide teams toward resolution and next steps.
Define UAT scope and testing strategies in partnership with QA and Product Owners across projects of varying complexity.
Assess system and environmental readiness, including interdependencies with other initiatives.
Post-launch, identify and resolve process and system gaps affecting quote-to-cash workflows.
Support change management by preparing stakeholders for upcoming changes and ensuring smooth adoption.
Establish a consistent operating rhythm using repeatable frameworks and best practices for managing concurrent UATs.
Required Skills & Qualifications
6-8 years of experience
Strong communication and collaboration skills, with the ability to clearly articulate risks, tradeoffs, and recommendations to support decision-making
Proven ability to drive work forward, solve problems and lead projects to completion in fast-paced environments.
High attention to detail with a focus on accuracy, quality, and follow-through.
Adaptable and resilient, able to shift priorities while maintaining execution rigor
Comfortable managing multiple workstreams in parallel and ramping quickly on new work items.
Education & Experience
Bachelors in Finance, Business Administration, Operations, or other related areas; and/or industry-specific experience (6-8 years).
