Senior Application Support Engineer (Only W2)

Ampstek
Torrance, CA

Role : Senior Application Support Engineer / Senior Data Platform Support Engineer

Work Location: Torrance, California (Onsite)


Required Skills & Experience

 Strong SQL, big data platform experience (e.g., Hive), Python, and shell scripting

proficiency

 Knowledge of data pipelines, ETL/ELT, and job orchestration

Experience supporting production systems in data-driven environments

 Production Support & Issue Resolution:

Provide L2/L3 support for data platforms and pipelines; diagnose and resolve

failures; conduct RCA; trace issues end-to-end; support incident and problem

management.

 Data Analysis & Validation:

Use SQL to validate and analyze data; verify record counts, transformations, and

business rules; troubleshoot segmentation and downstream usage; address anomalies.

 Data Pipelines, ETL/ELT & Job Orchestration:

Monitor and support scheduled pipelines; manage dependencies and reruns;

support ETL/ELT processes; collaborate to improve reliability.

 Technical Operations & Automation:

Utilize Python, shell scripting, and SQL for operations; assist with log analysis

and monitoring; identify automation opportunities.

 Stakeholder Communication & Collaboration:

Provide timely updates; explain issues to non-technical users; coordinate across

teams; handle escalations smoothly.

Support customer and transactional data platforms; understand data models and

lifecycle; assist in segmentation and delivery; support system integrations.



Thanks and regards

reina

reina@ampstek.com

// // //