To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.
- Assists guests by giving directions and answering questions in a friendly and courteous manner.
- Investigates all accidents on Harrah’s/Caesars Republic premises.
- Assists injured guests and applies first aid and/or CPR as necessary until professional help arrives.
- Checks identification of guest to ensure that only those 21 years of age and older are allowed in gaming areas.
- Patrols the parking lot and garage by car or van.
- Escorts employees with monies.
- Completes written reports as assigned.
- Controls and directs traffic as needed.
- Ensures the delivery of great customer service.
- Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision.
