Security Officer - Reception Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Reception Desk in New Haven, CT, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal at a residential housing location, you will welcome residents and guests, manage access control, verify credentials, and maintain clear visitor logs. You will monitor cameras and alarms, respond to calls for assistance, and document security-related activity with accurate reports. With a customer-first approach, you will communicate professionally, support property staff, and help to deter incidents through a calm, visible presence and integrity-driven service.

Position Type: Full Time

Pay Rate: $17.44 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities as needed.
• Staff the front desk by greeting and directing visitors, verifying identification and/or credentials, issuing visitor access items, and maintaining sign-in and sign-out logs per site policy.
• Monitor alarms, cameras, and building systems from the reception area, report suspicious activity, and help to deter unauthorized access through presence and policy enforcement.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and notifying site contacts and/or emergency services when appropriate.
• Communicate clearly with Allied Universal leadership and site personnel, complete required reports, and support security-related administrative tasks such as key control and package handling per location guidelines.

Minimum Requirements:

• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.