Security Officer Lobby Access Coordinator

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Lobby Access Coordinator in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer in a commercial real estate location, you will be the welcoming first point of contact, helping to manage access, greet visitors, monitor activity at the desk, and support security-related operations through strong communication and customer service. At Allied Universal, you will bring a caring, reliable, and innovative approach to each day while working with integrity and teamwork.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial office location.
• Monitor lobby and front desk activity, greet and direct visitors, verify access credentials, and support visitor management processes in accordance with site protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with building management, first responders, and/or Allied Universal leadership as needed.
• Document daily activity, incidents, and unusual conditions through written reports, logs, and/or electronic systems, helping to support continuity of operations.
• Answer phones, support front desk inquiries, and help to deter unauthorized access by maintaining awareness of entry points, deliveries, and visitor traffic.

Minimum Requirements:

• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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