The Security Officer provides a multi-faceted role: maintaining a professional, secure atmosphere for public-facing performances and ensuring a safe learning environment for the college’s students, faculty, and staff during recitals. This position requires a balance of vigilant monitoring, facility management during “normal business hours,” and high-energy crowd control during recitals and major events.
JOB DUTIES AND RESPONSIBILITIES:
- Daily Facility & College Operations
- Building Security: Conduct patrols during standard business hours to ensure recital halls and administrative offices are used by authorized personnel only.
- Safety Inspections: Identify and report maintenance issues, such as lighting failures or tripping hazards, which could impact safety.
- Information Hub: Serve as a visible point of contact for students and visitors, providing directions and enforcing campus policies.
- Delivery Management: Supervise the loading dock and stage door to manage equipment deliveries for upcoming department recitals or touring shows.
- Event & Recital Management
- Crowd Control: Manage entry flow for high-traffic events, ensuring patrons move efficiently from the lobby to the auditorium.
- Front-of-House Support: Coordinate with the Box Office and Usher teams to handle seating disputes or late-seating protocols.
- Backstage Security: Monitor the stage door and backstage areas during rehearsals and performances to protect performers’ privacy and secure expensive instruments/equipment.
- VIP/Talent Escort: Provide a secure presence for visiting artists or college dignitaries during high-profile ceremonies.
- Emergency Response & De-escalation
- Incident Management: Act as the first responder for medical emergencies, fire alarm, and other safety incidents.
- Conflict Resolution: Use de-escalation techniques to handle unauthorized visitors or disruptive individuals with minimal impact on the academic or performance environment.
- Reporting: Maintain a daily log of activities and draft detailed reports for any security breaches or injuries.
REQUIRED QUALIFICATIONS AND SKILLS:
- Adaptability: Ability to transition seamlessly from a quiet academic environment to a high-volume, loud performance setting.
- Communication: Clear verbal and written skills; ability to interact respectfully with a diverse population of students, professors, and the general public.
- Physical Stamina: Ability to remain on your feet for the duration of a shift and respond quickly to emergencies across a multi-level facility.
- Technical Literacy: Comfort using radio communications, CCTV monitoring software, and digital incident reporting tools.
PREFERRED EXPERIENCE:
- Experience in campus security, hospitality, or the entertainment industry.
- Current First Aid, CPR, and AED certification.
- Knowledge of local fire codes and theater-specific safety protocols.
SCHEDULE REQUIREMENTS:
- Must be able to work a flexible schedule that includes standard weekday shifts as well as late evenings and weekends to accommodate the event calendar and college recital schedules.
**This job description does not attempt to be inclusive of all responsibilities, but list those which are ordinary and customary and other duties may be required.**
