The Retail Sales Clerk provides excellent customer service and actively promotes the selling of merchandise, operates a cash register and handles all payment transactions for purchase. The Retail Sales Clerk receives, unpacks, folds and puts away the daily deliveries of merchandise.
Greets all internal and external guests using Own the Moment initiatives to provide friendly, courteous, excellent service.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Maintains awareness/security of retail floor, products, services and guests.
Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities.
Encourages multiple sales by offering additional/complimentary products and/or services.
Performs retail cashier duties and accurately maintains accompanying paperwork.
Balances all monies at end of shift.
Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise.
Responsible for answering the phone and assisting caller including transfers to appropriate extension, answering questions, providing information etc.
Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions.