Under the general supervision of the Pool Supervisor, performs cashiering and customer service duties for the Municipal Pool. Responsible for processing admissions, handling payments, providing information to patrons, and assisting with general operations to support a safe, organized, and welcoming environment.
Greets patrons and provides courteous, professional customer service at all times
Collects admission fees, processes transactions, issues passes as required
Maintains accurate cash handling procedures, including opening and closing cash drawers and balancing transactions
Provides information regarding pool hours, rules, programs, and special events
Assists with monitoring entry areas to ensure patrons comply with facility rules and policies
Maintains orderly lines and entry flow during busy periods
Answers telephone inquiries and directs questions to appropriate staff when necessary
Assists with light cleaning of front desk area, office space, and surrounding facilities as assigned
Assists the pool office, guard house, and concession stand as needed or assigned
Reports concerns, incidents, or unsafe conditions to supervisory staff promptly
Performs other duties as assigned
High school diploma or GED equivalent OR still attending High School AND an equivalent combination of education and experience.
