Overview
Join The Wilds as a Seasonal Horseback Interpretive Guide, where you'll lead guests on guided horseback rides, share conservation stories, care for our herd, and ensure a safe, educational, and memorable experience for all visitors.
Responsibilities
Guest Engagement & Interpretation
- Present engaging and educational information about The Wilds' conservation work during tours at the barn and on horseback rides.
- Provide exceptional guest service, including greeting visitors and giving riding instruction.
- Serve as a Wilds ambassador, maintaining professional dress, language, and demeanor.
- Act as a liaison for groups, ensuring a smooth and enjoyable experience.
- Adapt interpretive content to audience needs (adults, families, children) to enhance guest understanding and enjoyment.
- Maintain awareness of guest safety, comfort, and learning needs throughout the tours.
Horse Care & Safety
- Teach safe horse interaction and riding techniques and assist guests on the trail.
- Become familiar with each horse’s behavior and health needs.
- Monitor horse health and coordinate with veterinary staff regularly.
- Select and tack appropriate horses for riders before each ride.
- Perform daily care and maintenance of horses and barn areas.
- Follow established Wilds equine safety protocols for trail readiness, herd management, and guest handling.
- Document and report behavioral changes or safety concerns promptly.
Facility & Grounds Maintenance
- Assist with daily housekeeping and groundskeeping tasks.
- Perform heavy lifting (up to 50 lbs.) as needed.
- Ensure the barn and trail areas are clean, organized, and well-maintained.
- Maintain cleanliness of guest spaces, prep areas, saddling stations, and equipment storage.
Operational Duties
- Use ZIMS records system for logging horse health data (training provided).
- Operate a two-way radio for communication.
- Maintain flexibility with schedules that may change based on weather, attendance, or department needs.
- Strive to further The Wilds' mission and support partner organizations like the Columbus Zoo, Zoombezi Bay, and Safari Golf Club.
- Follow all safety protocols, emergency procedures, and radio communication standards.
- Support other Visitor Operations departments during peak periods or special events when assigned.
Qualifications
Equine Experience & Safety
- Minimum age of 18, with a maximum weight of 225 lbs.
- 2–3 years of horse care and trail riding experience required.
- Ability to work outdoors in various weather conditions.
- Ability to safely mount, dismount, and assist guests with varying skill levels.
- Comfortable riding and leading horses in uneven terrain and trail environments.
Guest Service & Communication
- Experience with public speaking, presentations, or educational programming preferred.
- Public service experience and excellent communication skills (verbal & written).
- Strong customer-service skills with the ability to engage guests of all ages.
Professionalism & Work Style
- Strong decision-making and adaptability skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to operate a two-way radio.
- Ability to work independently and as part of a team in a dynamic environment.
- Reliable, punctual, and able to multitask in a fast-paced setting.
Licensing & Employment Requirements
- Possession of a valid state issued driver’s license.
- Successfully complete a pre-employment drug screening and background check.
- Subject to Drug-Free Workplace Policy, BMV Check, and Criminal Background Check.
