At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It’s important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.
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What does the ROLE entail?
•Responsible for constant communication with the Front Office and Valet teams to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently
•Strong guest service orientation in order to ensure high guest expectations
•Ensure that guests are comfortable with accommodations and are familiar with room offerings and features
•Fast-paced environment that requires moderate amounts of walking, continuous standing and lifting a moderate amount of weight
•Highly visible role gives the opportunity for casual conversation and hotel or local recommendations
Your EXPERIENCE:
•A true desire to satisfy the needs of others in a fast-paced environment
•Refined verbal communication skills
•Capable of standing for long periods of time
•Ability to tolerate moderate amounts of walking and ability to lift, push, pull up to 30lbs of weight
•Unafraid of engaging in conversation with guests
•Takes pride in a job well done
•Must be able to work a flexible schedule, including, evenings, weekends and holidays
•A fun and energized person
•Committed to delivering a high level of customer service
•Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing